Drive Maximum ROI through Natively Integrated Ordering and Loyalty
In a world where convenience reigns supreme and customer loyalty is the holy grail of success, restaurants are facing a delicious dilemma: how to keep up with the digital revolution while keeping diners coming back for more. Enter the game-changer: natively integrated online ordering and loyalty programs. Here’s why this dynamic duo under the same […]
Attentive and PAR Punchh Integration Unlocks New High Value Channel
Today, PAR Punchh announced its partnership with Attentive, a proven leader in SMS marketing. We are excited to provide this valuable integration that will expand Punchh’s capabilities to help restaurants in multiple ways, including turning anonymous guests into loyalty members, growing loyalty engagement and sending engaging visuals and content with personalized offers to spark action […]
Tropical Smoothie Cafe Wins Over Customers Through Data-Driven Campaigns and Offers
Attracting and retaining customers is no easy feat for any brand in any industry. It requires an adaptable, creative, and modern approach that reflects the brand’s identity and constantly meets ever-changing customer demands. Brands must have a clear and comprehensive understanding of the guests they serve, consistently engage with them, and provide them with personalized […]
2022 Customer Roadshow Highlights
In case you missed it, in November we held our 2022 Punchh Customer Roadshow, an event for current Punchh customers to learn about the latest Punchh product innovation, loyalty customer engagement trends and best practices. Attendees were able to network with other Punchh customers and hear from experts in the field, including the Punchh team […]
Grow Recurring Revenue with a Subscription Membership for your Customers
The subscription model is an emerging and powerful addition to round out the toolbelt for restaurant and C-store operators and marketers. Subscriptions help increase recurring revenue, average check, repeat business, and customer loyalty and engagement. When you think ‘subscription,’ what comes to mind might be an email newsletter, automatic recurring shipments of your favorite vitamin […]
Smart Marketing with Punchh’s NEW Machine Learning Enhancements
Over the past several years the customer journey has become much more complex as people interact with brands in multiple ways, including in-store and online, over multiple channels such as, email, SMS, social and online ordering, and at multiple times, often in the same day. Brands no longer have the luxury of relying on a […]
Punchh Creates Loyalty Marketing Certification to Increase Customer Program Value
Being a marketer in today’s environment of changing customer behaviors, high inflation and rising costs is more challenging than ever before. Building a lovable brand requires a comprehensive strategy with tactics and campaigns designed across a range of channels. Done right, digital marketing has the power to create lasting customer relationships that boost the bottom […]
Punchh Announces Summer 2021 Product Innovations for Loyalty, Offers, and Customer Engagement
While we all hoped that the world might be able to return to pre-pandemic conditions this summer, the Delta variant had other plans. Despite the rise in COVID-19 cases, we’re starting to see an encouraging shift in purchasing behaviors that would indicate a return in consumer confidence. But even as guests make their steady return […]
Own Your Listing, Drive Your Loyalty Visits
Integrate Yext and Punchh to Deliver True Loyalty Insights for Your Campaigns The practice we know as SEO began back in the 1990s, and with it came the complexities of continuously optimizing pages for search. Businesses worldwide have struggled to keep web pages updated, search functionality streamlined, and listings up-to-date. Food service particularly felt these […]
Hyper-Personalization: Transforming the Customer Experience
What is Hyper-personalization Hyper-personalization is the usage of large amounts of data and predictive analytics to provide a directly tailored experience to your customers. While personalization is deemed as the incorporation of personal and transactional information like name, gender, and purchase history, hyper-personalization goes one step further and utilizes behavioral and real-time data to create […]
Punchh and Yelp Team up to Deliver Real-Time, On-site Insights of the Guest Dining Experience
One of the most prominent challenges Marketers face is the bandwidth to truly take data from all of their touchpoints and seamlessly integrate them into experiential marketing campaigns. Consumer entry points are now spread across an ever-increasing amount of channels, from front-of-the-house tools to back-of-the-house software. As a result, waitlists, online apps, and loyalty programs […]
Punchh Launches Native Curbside Pickup Solution
While first-gen curbside pickup solutions have been around for several years now, most brands and their consumers would tell you that the traditional curbside experience leaves a lot to be desired. In many cases, when a consumer places an order from a store, they have no way to let the store know when they are […]