From Brand Loyalist To Superfan

Dynamic, AI-driven, customized loyalty programs build relationships with your customers, increasing lifetime value

PUNCHH LOYALTY

Build customer lifetime value with all-inclusive programs that turn brand loyalists into superfans. Make it easy to redeem and earn rewards across every touchpoint and channel, in-store and online.

Build Loyalty - Everywhere

Make loyalty easy for every customer, making it effortless to earn and redeem in-store and online, across purchases, eCommerce, payments or referrals.

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Personalize Relationships

Deliver one-to-one, AI-powered customer journeys for every business objective. From identifying customer segment to increasing specific SKU spend, to winning back lapsed customers and mitigating churn.

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Nurture Superfans

Create lifelong brand loyalists with dynamic programs that engage and adapt to changing customer behavior – in real-time – driving sustained growth in same-store sales.

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You're in Good Company

Loyalty Key Features

Loyalty Program Structures

Engage your customers with a flexible, customized, and stackable loyalty programs that makes earning and redeeming rewards easy and fun

Omnichannel Engagement

Engage customers seamlessly across in-store and online channels while delivering unified experiences

  • In-Store & Online Integrations

    Ensure a consistent experience across POS, kiosks, websites & mobile experiences, email, WiFi, SMS/push, & chatbots

  • Mobile App

    Engage mobile users with a user-friendly mobile app customized to your brand

  • All-Inclusive Loyalty

    Encourage program participation by building rewards into all interactions including eCommerce/online ordering, payments, surveys & referrals

Social Sharing & Voice of Customer

Encourage customers to provide feedback to accelerate brand awareness and build a richer customer experience

  • Referrals

    Empower customers to invite friends to join the loyalty program via their social media networks using their mobile app or the Web

  • Surveys

    Gain real-time feedback from customers directly via the mobile app

  • Ratings & Reviews

    Make it easy for customers to check-in, provide experience ratings, and share them to their social media accounts

  • Deep Sentiment

    Capture reviews automatically in real-time and convert customer sentiment into quantifiable metrics using AI & machine learning

Liability & Fraud Management

Reduce risk to your brand and ensure the security of your customer data

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I was impressed with Punchh’s flexibility and speed to get things done. Thanks to Punchh, we’ve recruited a whole heap of new guests on to the app who are more engaged—and we’re now seeing the visits and their behavior in a better way than we ever have done before.

Steve Flanagan, CMO, TGI Fridays UK

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