Dynamic, AI-driven, customized loyalty programs build relationships with your customers, increasing lifetime value
Build customer lifetime value with all-inclusive programs that turn brand loyalists into superfans. Make it easy to redeem and earn rewards across every touchpoint and channel, in-store and online.
Make loyalty easy for every customer, making it effortless to earn and redeem in-store and online, across purchases, eCommerce, payments or referrals.
Deliver one-to-one, AI-powered customer journeys for every business objective. From identifying customer segment to increasing specific SKU spend, to winning back lapsed customers and mitigating churn.
Create lifelong brand loyalists with dynamic programs that engage and adapt to changing customer behavior – in real-time – driving sustained growth in same-store sales.
Engage your customers with a flexible, customized, and stackable loyalty programs that makes earning and redeeming rewards easy and fun
Customers earn points or club rewards based on spend or visits completed
Spend converts into points and offers with customizable rewards
Customers achieve higher membership levels with visits or spend
Customers receive unexpected rewards through offers and games
Engage customers seamlessly across in-store and online channels while delivering unified experiences
Ensure a consistent experience across POS, kiosks, websites & mobile experiences, email, WiFi, SMS/push, & chatbots
Engage mobile users with a user-friendly mobile app customized to your brand
Encourage program participation by building rewards into all interactions including eCommerce/online ordering, payments, surveys & referrals
Encourage customers to provide feedback to accelerate brand awareness and build a richer customer experience
Empower customers to invite friends to join the loyalty program via their social media networks using their mobile app or the Web
Gain real-time feedback from customers directly via the mobile app
Make it easy for customers to check-in, provide experience ratings, and share them to their social media accounts
Capture reviews automatically in real-time and convert customer sentiment into quantifiable metrics using AI & machine learning
Reduce risk to your brand and ensure the security of your customer data
Understand how loyalty funds are allocated & amounts outstanding, redeemed or expired
Gain visibility into dumpster divers and attempted fraud by customers or employees
Establish activity detection rules and system alerts to prevent and manage fraud
I was impressed with Punchh’s flexibility and speed to get things done. Thanks to Punchh, we’ve recruited a whole heap of new guests on to the app who are more engaged—and we’re now seeing the visits and their behavior in a better way than we ever have done before.
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