Full Service Restaurant Customer Loyalty

The Full Suite of Loyalty Tools, Optimized for Full Service Restaurants

Punchh provides casual dining restaurants with an all-in-one loyalty system that delivers personalized recommendations and rewards to your guests’ phone—like a skilled waiter, but everywhere all at once.

Become Their New Favorite Restaurant With a Full Menu of Personalized Loyalty Offers

Guests don’t want the same old loyalty program that every other restaurant in town uses. They want incentives as unique as your restaurant. Deliver endless personalized value with Punchh’s full-service restaurant customer loyalty software.

Punchh Loyalty
Punchh Loyalty

Get to know your guests on a deeper level with a customizable loyalty program that drives repeat visits.

Punchh Offers
Punchh Offers

Dish out the best incentives, driven by guest purchase data—so they’ll wonder how you knew their favorite meals.

Punchh Campaigns
Punchh Campaigns

Let guests take the lead with automated trigger-based campaigns sending tasty offers at the perfect time.

“NORMS is a legacy brand and Punchh helps us stay current with our customers’ preferences and lifestyles. We’re able to drive additional sales through new channels with targeted campaigns that highlight our everyday value and also reward loyalty members with exclusive offers.”

Ingrid Martinez, NORMS Restaurants

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Build Lasting Full-Service Restaurant Loyalty with Punchh
Join other casual dining restaurants and discover how Punchh drives repeat, loyal guests.

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Famous Dave's SMS

Delight Guests Far Beyond the Meal

Punchh fits the talents of your top waiter into a loyalty app. Your waiters know regular guests’ favorite meals, dining schedule, and purchasing habits all while creating a memorable dining experience. That’s exactly what Punchh does, plus so much more.

  • Devise a full-service restaurant loyalty program that works best for your guests with tiered programs, gamification options, and banked points.
  • Leverage any of Punchh’s 200+ native integrations for fast and simple data aggregation for a comprehensive casual dining loyalty program.
  • Extend your restaurant’s hospitality beyond the table with in-app, online, and in-store loyalty experiences.


“As we get more and more people funneling into our loyalty program, we’re capturing more and more data, and getting more and more people to subscribe to our various communication channels and from there, we can provide them with the messaging and offers that are relevant to them again and again. Our guests are receiving better offers that are more enticing and more personalized and relevant to them, which means increasing our loyalty engagement and redemption rates.”

David Betland, BBQ Holdings

Uncover Your Biggest Fans & Their Favorite Dishes With Automated Campaigns

Say goodbye to the days of spending hours creating a loyalty campaign. With Punchh’s intuitive dashboard and campaign builder, it takes mere minutes, so you can get back to doing what you love—serving up the freshest meals to your favorite guests.

  • The days of bland campaigns are over. Deliver unbelievable value with Punchh’s in-depth loyalty data and audience segmentation capabilities.
  • From birthday promos to celebrating 100 visits, reward it all with customizable, behavior-based offer campaigns.
  • Dine-in or take-out? Let guests join your loyalty program from wherever they are with SMS opt-in, email forms, and WiFi marketing.


“Punchh has given us the power to lean into our loyal guests, whether its emails, text messages, or communications via the mobile app. The full flexibility of the Punchh marketing engine, not only from a creative standpoint, but also from an offer standpoint, has been key in driving incremental sales amongst our most loyal customers.”

Luis Martinez, Denny’s

Denny's iPhone App Screen

Fazoli's App

Hospitality Knows No Limits With Timely, Personalized Loyalty Offers

Turn your restaurant lobby into a revolving door of loyal guests with personalized dining incentives delivered at the perfect time.

  • Analyze guest loyalty data and discover dining trends among your most frequent guests.
  • Punchh’s all-in-one casual dining restaurant loyalty platform delivers intelligent and individualized incentives, exceeding expectations with every transaction.
  • Deliver offers where and when it matters most with omnichannel distribution & redemption, without extra code or headaches.


“Punchh data and analytics provided us valuable insights that drove our restructuring process to give customers more value and choices, while increasing program profitability through greater member revenue.”

Will Hanrahan, Fazoli’s

The Full Loyalty Experience for Full Service Success
A full-service restaurant needs an all-in-one loyalty solution—and that’s Punchh.

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