National Burger Day 2021 Sizzles with Loyalty Offerings and an Increase in Online Ordering
Despite the recent rise of the chicken sandwich, the mighty burger still reigns supreme. Today, more than half of all sandwiches sold are burgers, equating to over 50 billion per year, almost 2.9 burgers a week, per person. So what better way to celebrate the humble burger than with its own national holiday! As brands […]
4 Ways to Jump-Start Digital Loyalty in Your C-Store to Drive Participation and Profits
2020 threw some powerful curveballs at the C-store industry. Not to be outdone, 2021 has ushered in a few surprises of its own. From shifting pandemic regulations to a cyberattack on one of the nation’s largest fuel suppliers, C-store operators have been forced to pivot on a dime to keep customer engagement strond and find […]
Congratulations To Our Customers Named to Fast Casual’s 2021 Top 100 Movers & Shakers List
Fast Casual announced yesterday the winners of its annual Top Movers and Shakers award, recognizing 75 brands and 25 leaders, who are propelling the fast casual industry forward. We’re very excited to be partnering with 18 of the brands and seven of the top executives who won the awards! Huge congratulations to: Blaze Pizza, Capriotti’s, […]
4 Major Trends in Restaurant Loyalty Programs in 2022
If nothing else, this year proved that the restaurant industry is adaptable, unshakeable and always ready to re-invent itself. During a period where it was rocked by a devastating pandemic, labor issues, and product shortages, it rose from the ashes and made 2020 one of its most transformational years ever. It’s a credit to the […]
Discover How A Comprehensive Customer Loyalty Solution Can Unleash Your Marketing Superpowers
The first quarter of 2021 brought positive results for many restaurants as they worked to deliver on their customers’ new expectations for convenience, value and ease of doing business. For many marketers their workload has increased exponentially, trying to find ways to optimize their efforts and strengthen customer relationships while making them invincible to churn. […]
Pizza Brands Earn a Big Slice of Loyalty Sales on “Pi Day”
Each year on March 14th, restaurants and convenience stores rally around one delicious food category: pie. An increasing number of savvy retailers rise to the occasion, with personalized marketing campaigns, clever promotions, and unique offers that drive engagement with both loyalty and non-loyalty guests. If you love a good play on words (and a good […]
The Customer Loyalty Lifecycle: What You Need to Know
While we have 2020 in the rearview mirror, the new normal is here to stay and with it many remaining challenges for brands. As so many guests pivoted to digital channels for contactless ordering, payment, and pick up, restaurants have had to shift their focus from traditional marketing communications to new ways of connecting with […]
Making an Impact on Customer Experience in 2021
We’re already one month into the new year, which means that organizations of all shapes and sizes are (virtually) gathering for their annual kickoff meetings. Punchh is no exception, having thrown an energizing global kickoff (GKO) last week. When I joined Punchh last September, I left a long-time career in the contact center and unified […]
How to Do a Mobile Gift Card Marketing Strategy to Boost Sales
Mobile Gift Cards Deliver Perks for Brands & Customers As restaurants remain in the midst of adapting to their customers changing behaviors and the changing state mandates for dining as colder weather approaches and the pandemic persists – gift cards offer restaurants and retailers a bright spot. Gift cards were initially served up to customers […]
5 Pizza Restaurant Marketing Tips to Grow Your Slice in the Market in 2022
Punchh knows pizza, and we proved it by powering customer loyalty and engagement for 9 of the top 20 pizza brands in the US. In the past year, Punchh pizza customers have generated a combined $3.9B in loyalty revenue, with $420M (11%) coming from spend lift. Pizza is not just America’s favorite cuisine; it’s also […]
Fazoli’s Earns Big Rewards from its Customer Loyalty Solution
Fazoli’s Earns Big Rewards from its Customer Loyalty Solution Congratulations to Fazoli’s, who has come a long way from their days with a punch card restaurant loyalty program. Working with Punchh since 2017, Fazoli’s has earned top honors for finding new ways to digitally innovate, drive customer engagement and build revenue. They received the Punchh […]
Punchh Customers Earn 2020 Fast Casual Top 100 Movers & Shakers Award
Punchh extends a huge congratulations to our customers who recently earned top restaurant honors! Fast Casual recently announced the winners of its annual Top Movers and Shakers award. According to the publication, they recognized 75 brands and 25 leaders, who are propelling the fast casual industry forward. We’re so excited to be partnering with over […]