Punchh Insights
Weekly Industry Report for May 17

Total Restaurant Traffic

Total Restaurants

Punchh Total Restaurant Traffic May 17

Total traffic has increased by 3.0% from the previous week.

By Restaurant Type

Punchh Total Restaurant Traffic By Restaurant Type May 17

  • QSR traffic has increased by 2.1% from the previous week.
  • Fast Casual traffic has increased by 0.8% from the previous week.
  • Casual Dining traffic has increased by 25.4% from the previous week.

Trend of Orders by Cuisine Type

Last Week vs Previous Week

Punchh Trend of Orders by-Cuisine Type Previous Week May 17

Bar & Grill has seen the highest increase in orders from the previous week (40%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Cuisine Type 2 Weeks May 17

Snacks have seen the highest decrease in orders in last two weeks from two weeks prior to COVID (-75%).

Trend of Orders by Region

Last Week vs Previous Week

Punchh Trend of Orders by Region Previous Week May 17

East South Central Region has seen the highest increase in traffic from the previous week (8.0%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Region 2 Weeks May 17

Mid-Atlantic Region has seen the highest decrease in traffic in last two weeks from two weeks prior to COVID (-62.2%).

Loyalty Trends

Loyalty Orders as % of Total Restaurant Traffic

Loyalty Orders as % of Total Restaurant Traffic: Dine-In and Off-Prem May 17

Loyalty Participation rate declined by 0.8 points in last week.

AOV Loyalty Orders vs Total Restaurant Traffic

Punchh AOV Loyalty Orders-vs Total Restaurant Traffic May 17

Loyalty average order value remains on higher side when compared with Total average order value with a 15% difference in last week.

Consumer Preferences

Total Restaurant Traffic: Dine-In and Off-Prem by Daypart

Punchh Total Restaurant Traffic Dine-In and Off Prem by Daypart May 17

Late Night (11pm-5am) grew 1% from previous week (2% to 3%) with Dinner (5pm-11pm) still the most popular Daypart at 33%.

AOV Total Orders: Dine-In and Off-Prem by Daypart

Punchh AOV Total Orders Dine-In and Off Prem by Daypart May 17

Late Night (11pm-5am) remained unchanged from the previous week with the Dinner (5pm-11pm) Daypart the highest at $17.60

About the data:
The underlying data for this analysis is from 100+ brands over the last 9 weeks.