Punchh Insights
Weekly Industry Report for May 10

Total Restaurant Traffic

Total Restaurants

Punchh Total Restaurant Traffic May 10

Total traffic has increased by 6.9% from the previous week.

By Restaurant Type

Punchh Total Restaurant Traffic By Restaurant Type May 10

  • QSR traffic has increased by 4.7% from the previous week.
  • Fast Casual traffic has increased by 8.5% from the previous week.
  • Casual Dining traffic has increased by 23.1% from the previous week.

Trend of Orders by Cuisine Type

Last Week vs Previous Week

Punchh Trend of Orders by-Cuisine Type Previous Week May 10

Snacks have seen the highest increase in orders from the previous week (34%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Cuisine Type 2 Weeks May 10

Snacks have seen the highest decrease in orders in last two weeks from two weeks prior to COVID (-80%).

Trend of Orders by Region

Last Week vs Previous Week

Punchh Trend of Orders by Region Previous Week May 10

South-Atlantic Region has seen the highest increase in traffic from the previous week (16.2%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Region 2 Weeks May 10

Mid-Atlantic Region has seen the highest decrease in traffic in last two weeks from two weeks prior to COVID (-64.6%).

Loyalty Trends

Loyalty Orders as % of Total Restaurant Traffic

Loyalty Orders as % of Total Restaurant Traffic: Dine-In and Off-Prem May 10

Loyalty Participation rate increased by 0.2 points in the last week.

AOV Loyalty Orders vs Total Restaurant Traffic

Punchh AOV Loyalty Orders-vs Total Restaurant Traffic May 10

  • Loyalty average order value has increased by 18% compared to compared to the 7% increase in total average order value since the start of COVID period.
  • Percentage difference in AOV loyalty and total has widened by 15% since the start of COVID period.

Consumer Preferences

Total Restaurant Traffic: Dine-In and Off-Prem by Daypart

Punchh Total Restaurant Traffic Dine-In and Off Prem by Daypart May 10

Breakfast (5am-11am) grew 1% from previous week (12% to 13%) with Dinner (5pm-11pm) still the most popular Daypart at 33%.

AOV Total Orders: Dine-In and Off-Prem by Daypart

Punchh AOV Total Orders Dine-In and Off Prem by Daypart May 10

Afternoons (2pm-5pm) saw the largest increase in value from the previous week ($0.60) with the Dinner (5pm-11pm) Daypart the highest at $17.90

About the data:
The underlying data for this analysis is from 100+ brands over the last 9 weeks.