Punchh Insights
Weekly Industry Report for April 19

Total Restaurant Traffic

Total Restaurants

Punchh Total Restaurant Traffic

Total traffic has increased by 21.3% from the previous week.

By Restaurant Type

Punchh Total Restaurant Traffic By Restaurant Type

  • QSR traffic has increased by 18.2% from the previous week.
  • Fast Casual traffic has increased by 25.1% from the previous week.
  • Casual Dining traffic has increased by 25.7% from the previous week.

Trend of Orders by Cuisine Type

Last Week vs Previous Week

Punchh Trend of Orders by-Cuisine Type Previous Week

Asian Cuisine has seen the highest increase in orders from the previous week (80%).

Last 2 Weeks vs Pre-Covid

Punchh Trend of Orders by Cuisine Type 2 Weeks

Snacks have seen the highest decrease in orders in last two weeks from two weeks prior to Covid (-85%).

Trend of Orders by Region

Last Week vs Previous Week

Punchh Trend of Orders by Region Previous Week

East South Central Region has seen the highest increase in traffic from the previous week (30%).

Last 2 Weeks vs Pre-Covid

Punchh Trend of Orders by Region 2 Weeks

Mid-Atlantic Region has seen the highest decrease in traffic in last two weeks from two weeks prior to Covid (-74.8%).

Loyalty Trends

Loyalty Orders as % of Total Restaurant Traffic

Loyalty Orders as % of Total Restaurant Traffic: Dine-In and Off-Prem Apr 19

Loyalty Participation rate increased by 0.1 points in the last week.

AOV Loyalty Orders vs Total Restaurant Traffic

Punchh AOV Loyalty Orders-vs Total Restaurant Traffic

  • Loyalty average order value has increased by 23% compared to the 7% increase in total average order value since the start of COVID period.
  • % Difference in AOV Loyalty and Total has widened by 16% since the start of COVID period.

Consumer Preferences

Total Restaurant Traffic: Dine-In and Off-Prem by Daypart

Punchh Total Restaurant Traffic Dine-In and Off Prem by Daypart

Breakfast saw the largest decrease from the previous week (13% to 12%).

AOV Total Orders: Dine-In and Off-Prem by Daypart

Punchh AOV Total Orders Dine-In and Off Prem by Daypart

Dinner saw the largest increase from the previous week ($17.1 AOV to $17.7 AOV).

About the Data:
The underlying data for this analysis is from 100+ brands over the last 9 weeks.