Punchh Insights
Weekly Industry Report for May 3

Total Restaurant Traffic

Total Restaurants

Punchh Total Restaurant Traffic May 3

Total traffic has increased by 8% from the previous week.

By Restaurant Type

Punchh Total Restaurant Traffic By Restaurant Type May 3

  • QSR traffic has increased by 8.2% from the previous week.
  • Fast Casual traffic has increased by 7.6% from the previous week.
  • Casual Dining traffic has increased by 4.2% from the previous week.

Trend of Orders by Cuisine Type

Last Week vs Previous Week

Punchh Trend of Orders by-Cuisine Type Previous Week May 3

Salads have seen the highest increase in orders from the previous week (39%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Cuisine Type 2 Weeks May 3

Snacks have seen the highest decrease in orders in last two weeks from two weeks prior to COVID (-83%).

Trend of Orders by Region

Last Week vs Previous Week

Punchh Trend of Orders by Region Previous Week May 3

Mid-Atlantic Region has seen the highest increase in traffic from the previous week (15.3%).

Last 2 Weeks vs Pre-COVID

Punchh Trend of Orders by Region 2 Weeks May 3

Mid-Atlantic Region has seen the highest decrease in traffic in last two weeks from two weeks prior to COVID (-69.3%).

Loyalty Trends

Loyalty Orders as % of Total Restaurant Traffic

Loyalty Orders as % of Total Restaurant Traffic: Dine-In and Off-Prem May 3

Loyalty Participation rate declined by 0.3 points in the last week.

AOV Loyalty Orders vs Total Restaurant Traffic

Punchh AOV Loyalty Orders-vs Total Restaurant Traffic May 3

  • Loyalty average order value has increased by 19% compared to compared to the 6% increase in total average order value since the start of COVID period.
  • Percentage difference in AOV loyalty and total has widened by 16% since the start of COVID period.

Consumer Preferences

Total Restaurant Traffic: Dine-In and Off-Prem by Daypart

Punchh Total Restaurant Traffic Dine-In and Off Prem by Daypart May 3

All dayparts remained unchanged from the previous week.

AOV Total Orders: Dine-In and Off-Prem by Daypart

Punchh AOV Total Orders Dine-In and Off Prem by Daypart May 3

Late Night saw an increase from the previous week (0.5%).

About the data:
The underlying data for this analysis is from 100+ brands over the last 9 weeks.