Per the National Restaurant Association, full-service restaurants have had to step up its game to manage off-premises demand as 54% of adults say that purchasing takeout or delivery is now essential to their way of life.

Watch on demand as we explore how BBQ Holdings’ Family of Restaurants, including brands like Famous Dave’s and Granite City, have used their loyalty platform and technology integrations to deliver an optimal omnichannel experience that meets their customer’s lifestyles and preferences.

Learn how Famous Dave’s and Granite City:

  • Leverage technology without diminishing hospitality
  • Use data to activate an automated campaign strategy
  • Increased loyalty checkins by 32% YoY and loyalty sales by 48% YoY


David Betland, Digital Marketing Manager, BBQ Holdings
Lori Stout, VP of Marketing, Punchh