Webinar Archive: How Denny's is Adapting to the New Normal

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About the Webinar

With over 1,700 locations Denny’s has been utilizing Punchh to communicate and manage offers to their customer base. Enjoy this video as Denny’s Director of Marketing Intelligence & CRM joins Punchh CEO Shyam Rao to talk about how they pivoted operations so quickly, how they empowered hyper-local marketing to their franchises, and what they are doing to prepare for the future.

You’ll learn how Denny’s is

  • Leaning on their loyal customers to survive
  • Quickly adapting to delivery and contactless pickup model
  • Crafting a new communication strategy – messaging, segmentation and timing
  • Empowering their franchises for hyper-local success


Luis Martinez, Director of Marketing Intelligence & CRM

Shyam Rao, Co-Founder & CEO, Punchh