PUNCHH MERLIN AI

Unlock the value of your data with an AI-powered loyalty and engagement solution that continually learns, tunes and adapts to your business. Deliver dynamic loyalty through a comprehensive suite of machine learning capabilities that makes 1:1 marketing easy and high impact.

Drive every decision with data

Never miss an opportunity to elevate customer behaviors and preferences.

Simplify & empower marketing

Enable faster, better decision-making to improve efficiency and business results.

Personalize customer relationships

Harness the power of AI to deliver 1:1 experiences that build customer lifetime value.

Trusted By Over 200 Global Brands
Punchh Merlin AI Deliver
Segmentation & Offer Optimization
  • Smart Customer Segmentation
    • Drive next-level customer segmentation based on recency, frequency and predicted spend
  • Top Offer Recommendations
    • Quickly access recommended offers and learn from each redemption to drive better cost efficiency
Channel & Time Optimization
  • Channel Optimization
    • Recognize customer preferences and deliver incentives over their preferred channels
  • Day & Time Optimization
    • Adapt to changing customer behavior and automatically determine the right day and time to deliver campaigns
Real-time Insights
  • Predictive Analytics
    • Accurately predict CLV to minimize customer churn and inactivity
  • Automatic Tuning
    • Experience lasting program success through continuous learning and adapting from your data
See Other Punchh Products

Punchh Loyalty

Deliver customized, AI-driven loyalty programs that optimize customer experiences at scale and increase customer lifetime value

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Punchh Campaign Creation Logo

Punchh Campaigns

Turn casual consumers into brand loyalists with easy campaign management that drives engagement and higher lifetime value

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Punchh Offers

Create dynamic customer profiles to generate and deliver real-time marketing offers

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Ready to gain and retain loyal customers?
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