AI-Optimized Loyalty
Drive personalized loyalty at scale with Merlin AI
PUNCHH MERLIN AI
Unlock the value of your data with an AI-powered loyalty and engagement solution that continually learns, tunes and adapts to your business. Deliver dynamic loyalty through a comprehensive suite of machine learning capabilities that makes 1:1 marketing easy and high impact.
Drive every decision with data
Never miss an opportunity to elevate customer behaviors and preferences.
Simplify & empower marketing
Enable faster, better decision-making to improve efficiency and business results.
Personalize customer relationships
Harness the power of AI to deliver 1:1 experiences that build customer lifetime value.
Trusted By Over 200 Global Brands
Punchh Merlin AI Deliver
- Smart Customer Segmentation
- Drive next-level customer segmentation based on recency, frequency and predicted spend
- Top Offer Recommendations
- Quickly access recommended offers and learn from each redemption to drive better cost efficiency
- Channel Optimization
- Recognize customer preferences and deliver incentives over their preferred channels
- Day & Time Optimization
- Adapt to changing customer behavior and automatically determine the right day and time to deliver campaigns
- Predictive Analytics
- Accurately predict CLV to minimize customer churn and inactivity
- Automatic Tuning
- Experience lasting program success through continuous learning and adapting from your data
See Other Punchh Products
Punchh Loyalty
Deliver customized, AI-driven loyalty programs that optimize customer experiences at scale and increase customer lifetime value
Punchh Campaigns
Turn casual consumers into brand loyalists with easy campaign management that drives engagement and higher lifetime value
Punchh Offers
Create dynamic customer profiles to generate and deliver real-time marketing offers
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