Own Your Listing, Drive Your Loyalty Visits
Integrate Yext and Punchh to Deliver True Loyalty Insights for Your Campaigns The practice we know as SEO began back in the 1990s, and with it came the complexities of continuously optimizing pages for search. Businesses worldwide have struggled to keep web pages updated, search functionality streamlined, and listings up-to-date. Food service particularly felt these […]
Single Touch Loyalty: Self-Service Innovation to Drive your Loyalty Program
Integrated Loyalty and Engagement is at Your Fingertips with Punchh and Grubbrr While American’s might not be quite ready for robots behind the counter, that doesn’t mean that technology isn’t already making its way into our everyday dining experiences. That’s even more true as operators search for answers on managing staffing shortages, product recalls, streamlining […]
How Big Brands are Delivering 25x the Loyalty Gains by Integrating Punchh & Attentive
Gone are the days when just simply having an eClub was enough to engage your customers, generate retention and drive sales. The customers of today are much more evolved, one would even say complex in their needs. They are mobile super-users, know the value of their loyalty, and are searching for brands to stand out […]
When No News Is Bad News: Why Feedback Is Critical to Customer Loyalty
Think back to the last time you had a less-than-optimal customer experience. Maybe it was an incorrect drive-thru order or an impolite employee. Did you stop what you were doing to relay your displeasure to the brand, or did you just stifle your righteous indignation and get on with your day? Now–think about the last […]
Making the Connection: Zero Party Data and Your Loyalty Program
Brands have relied for decades on third-party cookies as a primary tool for developing customer profiles for marketing and retargeting purposes. But with a crackdown on these cookies, as indicated by Google’s devaluation of them as the most popular identifier for advertisers, and a set of privacy policies that legislators will enforce at the state […]
Punchh and Yelp Team up to Deliver Real-Time, On-site Insights of the Guest Dining Experience
One of the most prominent challenges Marketers face is the bandwidth to truly take data from all of their touchpoints and seamlessly integrate them into experiential marketing campaigns. Consumer entry points are now spread across an ever-increasing amount of channels, from front-of-the-house tools to back-of-the-house software. As a result, waitlists, online apps, and loyalty programs […]
The Use of Artificial Intelligence in the Restaurant Industry: Impact and Benefits
What is AI for Restaurants? Artificial Intelligence (AI) is a technology that truly is transforming every walk of life, including the restaurant industry. Hungry consumers are seeking more efficient and seamless engagements within their dining establishments, putting pressure on operators to seek solutions and implement new technologies. Critical to the process of building strategies to […]
Curbside is a Hot Commodity: Everything you Need to Know About Implementing Punchh Pickup
Customers are busier than ever, and if there is one thing that the last year has taught them, it’s that convenience reigns supreme. In a world where they can order a box of popcorn for same-day delivery via Amazon and on-demand videos off Netflix, they also expect food service to be available at the simple […]
Maximize Restaurant Integrations to Create Better Customer Loyalty Experiences
Learn the power of restaurant loyalty solutions to maximize a brand’s investments through targeted system integrations. Restaurant Integration Challenges As restaurant operators and marketers, you need a variety of technologies to drive optimal performance for your brand. While there may not be a “one-size-fits-all” approach for your entire operation, you still need ways to optimize […]
Punchh Earns Recognition on Forrester Wave
The Forrester Wave: Loyalty Solutions, Q2 2021 is an evaluation of the “top vendors in the market” based on current offering, strategy, and market presence. We are pleased to announce that Punchh has been recognized as a Contender in the report, and one of only 14 loyalty vendors invited to participate, scoring high marks for […]
Punchh Wins Hospitality Technology Industry Hero Award for Best Technology Platform
It has been an exciting week at Punchh, to put it mildly. On the heels of our acquisition news, we were thrilled to accept the award for Best Technology Platform from Hospitality Today during their Industry Hero Awards program on April 14th at the 26th annual MURTEC (Multi-Unit Restaurant Technology Conference). The spirit of the […]
Free Omnichannel Marketing Training Course by Punchh
Omnichannel marketing continues to evolve with the introduction of new technologies and AI, along with consumers’ growing expectations for easy, highly personalized customer experiences. As a result, marketers who want to remain at the forefront of innovation and succeed in an era of elevated customer experiences must keep an eye on new digital marketing trends […]