Building Loyalty with Every Generation During COVID-19
The Importance of Customer Loyalty Programs During Covid-19 Gaining and increasing customer loyalty has always been a crucial component to a business’ success. During the COVID-19 crisis, daily operations continue changing for many companies and the table stakes are increased to keep customers engaged and purchasing from their brand. Inspiring loyalty during the pandemic requires […]
How to Use Omnichannel Loyalty Programs to Drive Brand Engagement
The Power of Omnichannel Loyalty Campaigns Now more than ever customers are digitally engaging with your brand. You have the ideal opportunity to extend your outreach through omnichannel campaigns that will attract new guests and drive repeat business with your loyal customers in this new environment. Many brands are beginning the reopening process for dine-in, […]
Leveraging Customer Connections and Data to Build Customer Loyalty Programs
The Importance of Customer Loyalty Programs Delivering business results in today’s environment is more difficult than just a few months ago. Brands have been working to meet customers’ needs across new omnichannel operations and omnichannel marketing touchpoints during very challenging and unanticipated circumstances. To keep moving forward brands need to evolve the guest experience by […]
Marketing Campaigns for Restaurants Around the Holidays, like Cinco de Mayo, Can Create Tremendous ROI with the Right Strategy & Technology
Cinco de Mayo is a national celebration that has become an important marketing opportunity for many brands. This year, restaurants understood the value of seizing this holiday as a way to encourage an additional purchase in April that could pick up declining sales and positively impact end-of-the-year metrics. Results indicate brands succeeded in increasing sales […]
Punchh + Hathway Weekly Pulse Trend Report | April 28, 2020
Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. WEEKLY PULSE TREND REPORT As a growing number of states across the US order the closure of restaurant dining rooms due to COVID-19, executives are scrambling […]
Punchh + Hathway Weekly Pulse Trend Report | April 21, 2020
Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. WEEKLY PULSE TREND REPORT As a growing number of states across the US order the closure of restaurant dining rooms due to COVID-19, executives are scrambling […]
How To Increase Average Order Value With Customer Loyalty
Average order value has always been an important metric for restaurants to track as it tells you how well you’re maximizing your sales. For most restaurants unfortunately, the current environment has caused a significant decline to sales. So what does this mean for AOV? According to the recent Punchh + Hathway Weekly Pulse Trend Report, […]
Punchh + Hathway Weekly Pulse Trend Report | April 14, 2020
Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. WEEKLY PULSE TREND REPORT As a growing number of states across the US order the closure of restaurant dining rooms due to COVID-19, executives are scrambling […]
Earn Your Customers Trust and Loyalty with Clear, Compelling Communication
These are unprecedented times; with neighboring restaurants all facing similar challenges, as 42 states and a number of cities and counties as of April 7, have mandated shutdowns and asked residents to stay in their homes as much as possible. This new reality keeps getting extended as more cases of COVD-19 spread throughout the U.S. […]
Punchh + Hathway Weekly Pulse Trend Report | April 7, 2020
Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. WEEKLY PULSE TREND REPORT As a growing number of states across the US order the closure of restaurant dining rooms due to COVID-19, executives are scrambling […]
Punchh Insights: Restaurant Industry Statistics 2021
Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. WEEKLY PULSE TREND REPORT As a growing number of states across the US order the closure of restaurant dining rooms due to COVID-19, executives are scrambling […]
Punchh + Hathway Weekly Pulse Trend Report | March 23, 2020
Starting last week, Punchh is partnering with Hathway to analyze the latest restaurant industry trends on a weekly basis to help our customers navigate the COVID-19 crisis and the new economic environment. Here is our first post, which you can also find on Punchh’s LinkedIn channel. Stay tuned this week for another update. WEEKLY PULSE TREND […]