Jack’s Family Restaurant Improves Loyalty Transactions 56% and Boosts YoY Retention Rates 40%
Creating a loyalty program is a strategic move that no brand can afford to overlook. Such programs are essential for retaining customers, increasing their lifetime value, and gaining a competitive advantage. They not only provide valuable data and insights but also foster customer engagement and feedback, while generating awareness to your brand. In order to […]
How to Safeguard Your Customer Loyalty Program from a Cyberattack
When we hear about a major cybersecurity breach, it’s usually associated with a specific company—a large bank, healthcare organization, or even retailer. But sometimes, cybercriminals will focus their efforts on attacking organizations with loyalty programs, regardless of their size or industry. Why? Because loyalty programs are big business, with an estimated $48 billion in stored […]
Migrating to Punchh Loyalty from Other Rewards Programs
We have helped dozens of customers from other programs such as LevelUp, Paytronix and Thanx successfully migrate to Punchh. For enterprise and regional brands alike, the Punchh Platform delivers a better experience for you and your customers. Punchh has got you covered: Our platform has all the comprehensive capabilities to meet the needs of your […]
Tropical Smoothie Cafe Wins Over Customers Through Data-Driven Campaigns and Offers
Attracting and retaining customers is no easy feat for any brand in any industry. It requires an adaptable, creative, and modern approach that reflects the brand’s identity and constantly meets ever-changing customer demands. Brands must have a clear and comprehensive understanding of the guests they serve, consistently engage with them, and provide them with personalized […]
Restaurant and Convenience Store Subscription Guide to Recurring Revenue
Rising costs are creating a new type of customer. They’re savvy, they’re hungry for value, and they’re willing to pay for it. The combination is redefining customer loyalty programs. Companies are capitalizing on subscription-based loyalty models that offer direct value to customers. In exchange, subscription programs are creating predictable, recurring revenue as customer behavior shifts […]
How to Strategically Develop and Service a Profitable Loyalty Program
Today, restaurants need a dynamic, adaptive marketing approach that focuses on building relationships with their customers. The advantages of a strong base of active customers in a loyalty program are numerous, including reducing overall customer acquisition costs, optimizing current relationships, increasing engagement, and driving frequency. While many brands make the initial outlay to start investing in loyalty, […]
Super Bowl LVII Campaigns Help Brands Drive 40% Increase in Net Sales
Super Bowl LVII had 113 million viewers, making it the third most-watched television program of all-time. It topped 2022’s game of 112.3 million viewers and represented the best audience for the big game in six years. As the second largest food holiday, behind only Thanksgiving, viewer celebrations required some thoughtful planning and spending for either […]
The Importance of Customer Loyalty Programs During Economic Uncertainty
Top Restaurant Loyalty Program Takeaways Effective loyalty programs can help brands keep their customers close in uncertain economic environments, offering ‘inflation-proof’ solutions to rising prices and providing unique opportunities to incentivize brand loyalty. Loyalty programs are not one-size-fits-all and should be constantly analyzed and adapted to meet ever-changing consumer needs. The benefits of consumer loyalty […]
How to Grow Restaurant Customer Loyalty
Loyalty has become harder to earn as brands must deliver a top-quality experience across many different channels today. It’s also become harder to keep as customers’ preferences and lifestyles continue to change with the affects of the pandemic and a tighter economy. The good news is that loyalty for brands more often than not translates […]
Learn How to Grow Loyalty Across the Entire Customer Lifecycle
Many industries have been in a state of transition as they dealt with the effects of the pandemic. Both consumer and market demands have brought about the rapid adoption of technologies to create alternative channels for revenue. Restaurants, convenience chains, grocery stores and various food outlets now face a wide-range of options for meeting customers’ […]
Pump Up Your Loyalty Program with Gamification
Gamification is a proven method to increase customer engagement and drive sales, but many brands don’t know how. Here’s our take on armoring brand awareness with an offers platform that delivers results. Creating an engaging and memorable customer experience has become a vital aspect of a brand’s success. Today, brands have been adopting solutions, like […]
Deliver Personalization and Data Protection to Increase Customer Loyalty
Restaurants and retailers face many challenges in 2022 from tighter marketing and IT budgets and shrinking profit margins to siloed systems and lagging legacy infrastructure. Yet consumers’ ordering and shopping behaviors indicate a continued desire for omnichannel access and more personalization. By year end, U.S. ecommerce sales are expected to cross the $1 trillion mark […]