New Partnerships Augment Third-Party Delivery, Loyalty and Back of House Functionality through Appetize API Engine
PLAYA VISTA, Calif.–(BUSINESS WIRE)–Appetize, the modern Point of Sale (POS) and enterprise management platform, today announced integrations with Quick Service Restaurant (QSR) industry leaders Olo, Punchh and SynergySuite to simplify restaurant operations and deliver a seamless payment, loyalty and off-premises ordering experience for customers. Appetize API engine enables industry partners to efficiently integrate their services within the Appetize product suite.
“Balancing third-party delivery, as well as payment and loyalty platforms with multiple vendors is a huge pain point for our restaurant customers. At Appetize, we consider ourselves to be the hub of enterprise commerce, so Appetize’s API engine is extremely important to efficiently integrate with other industry-leading services,” said Alain Avakian, CTO of Appetize. “Partnering with these companies will continue to be a core strategy to enable QSRs to create a frictionless customer experience.”
New Quick Service Integrations
The new integrations with Olo, Punchh and SynergySuite give Appetize customers even more digital engagement options and deliver the following:
- Olo: The new integration with Appetize enables restaurants to sync menus between Appetize and their ordering platforms, as well as inject orders into the Appetize Activate POS and Kitchen Display Systems. Olo offers a consolidated ordering and delivery experience for restaurant operators, regardless of whether consumers order through direct brand channels or third-party integrations, so restaurant operators can focus on great food and the guest experience.
- Punchh: Integrates with Appetize to allow customers to earn and redeem points, while helping restaurants better understand their customers across multiple channels. This allows restaurants to deliver personalized experiences to increase conversions and turn casual guests into brand loyalists and advocates with meaningful lifetime value.
- SynergySuite: Connects to Appetize as a fully-integrated back of house inventory management solution for restaurants. SynergySuite leverages Appetize API to monitor inventory levels in real time and to make more accurate inventory decisions while lowering food and beverage costs.
“Olo and Appetize are both focused on improving operational efficiency for restaurants, so it was a natural fit to integrate with their platform,” said Noah Glass, Founder & CEO of Olo. “We look forward to working closely with Appetize to deliver an exceptional service for QSRs and enable them to create new digital ordering revenue streams.”
“We have a unique ability to help restaurants merge online and offline data to generate a complete picture of how guests interact with their brand, and then use that picture to foster 1:1 relationships that drive loyalty,” said Shyam Rao, co-founder & CEO of Punchh. “Integrating with Appetize enhances our ability to do that for the restaurants using their platform, which will ultimately lead to better dining experiences for consumers across the globe.”
Appetize is a modern Point of Sale, inventory and analytics platform transforming how enterprises manage and process guest transactions. With an Omni-channel approach, Appetize makes front of house transactions more intuitive through fixed, self-serve and handheld form factors, while providing robust kitchen and back office tools. Appetize is trusted by some of the largest and highest volume businesses in the world, including multi-unit restaurants, sports and entertainment properties, education campuses, theme parks, travel and leisure sites. For more information, please visit appetize.com.