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Mobile App Delivers Omnichannel Marketing Experience for C-store Customers

Consumer shopping preferences continue to evolve alongside the technology that is driving their expansion. For c-stores looking to meet current customers’ needs, this means investing in a mobile strategy that helps deliver quick and easy visits. Short attention spans and busy schedules lead to the following findings of the 2019 CSN Realities of the Aisle consumerstudy, […]

Integration AWS Amazon Restaurant Retail Marketing C-Store – Punchh

When Punchh launched in 2011, the application behind the Punchh Marketing Cloud ran on a single virtual private server on the Linode cloud. In 2014, Punchh decided to modernize the application to simplify scaling by moving to microservices. Punchh migrated its application from Linode to the AWS Cloud in a couple of weeks. Punchh began […]

AI Tech Award for Deep Sentiment Analysis

We’re very happy to share that Punchh Deep Sentiment Analysis won an AI TechAward in the Emotion & Behavioral AI category. Punchh Deep Sentiment Analysis allows retailers to analyze customer reviews at scale and instantly extract valuable, actionable insights. There are two main factors contributing to our technology’s success. First, in the backend we have […]

Market to All Customer Segments With an Omnichannel Marketing Solution

Your customers are the most important aspect of your business. Without them you’re not going anywhere fast. Yet today’s customers are now part of four distinct generations that marketers must effectively reach over the right channels and with the right offers to gain their business and maintain their loyalty. Each generation has been shaped by […]

4 Strategies for Developing Marketing Loyalty Programs

While loyalty programs for restaurants have exploded in recent years, many brands are still struggling to engage their best customers. Now more than ever, brands need to think about loyalty programs that go beyond rewards. In our upcoming webinar with T3, 4 Things Loyalty Programs Need Today webinar on August 7 at 11 am PDT/2 […]

Wifi Marketing Tips for Restaurants and Retail Stores | Punchh

In an age where consumers are expecting to stay connected at all times, building an in-store digital strategy is key. In fact, Cisco found that more than 98% of consumers prefer to shop in stores with WiFi, and 78% would connect to the WiFi if it was offered. Offering guest WiFi is not only a […]

MCA Roundtable: Punchh and UK Restaurant Leaders Debate IT & Marketing Strategies

MCA Insight is the UK restaurant industry leader that provides market and consumer insights, updates, research, and best practices to global companies. As a partner, Punchh is able to participate in a series of roundtable discussions with marketing and IT directors from diverse, sector-leading UK operators. At these events, participants have the opportunity to debate […]

Discounts Getting You Down? Dynamic Loyalty Offers Better Approach to Increasing CLV

Competition in the restaurant industry continues to grow in 2019. Restaurant owners must contend with saturation, competition, and convenience demands, yet still effectively market and increase their revenue in this challenging environment. Many owners may think the answer to making this happen is to rely on past tried and true methods. However, marketing tactics like […]