Punchh and Yelp Team up to Deliver Real-Time, On-site Insights of the Guest Dining Experience
One of the most prominent challenges Marketers face is the bandwidth to truly take data from all of their touchpoints and seamlessly integrate them into experiential marketing campaigns. Consumer entry points are now spread across an ever-increasing amount of channels, from front-of-the-house tools to back-of-the-house software. As a result, waitlists, online apps, and loyalty programs […]
The Use of Artificial Intelligence in the Restaurant Industry: Impact and Benefits
What is AI for Restaurants? Artificial Intelligence (AI) is a technology that truly is transforming every walk of life, including the restaurant industry. Hungry consumers are seeking more efficient and seamless engagements within their dining establishments, putting pressure on operators to seek solutions and implement new technologies. Critical to the process of building strategies to […]
Curbside is a Hot Commodity: Everything you Need to Know About Implementing Punchh Pickup
Customers are busier than ever, and if there is one thing that the last year has taught them, it’s that convenience reigns supreme. In a world where they can order a box of popcorn for same-day delivery via Amazon and on-demand videos off Netflix, they also expect food service to be available at the simple […]
Cold Treats, Hot Business: How Ice Cream Concepts are Winning at Localization using their Loyalty Programs
It’s National Ice Cream Day, and there’s no better way to cool off than to take a look at the frozen novelty industry, and how as a segment, it exemplifies the use of loyalty to drive localized engagement. Whether you hail from a metropolis or a tiny midwest town, memories of your local ice cream […]
How Loyalty Can Double Your Pump-to-Register C-Store Sales
As summer heats up, so do the loyalty wars at the pump. Demand for gas and consumer packaged goods continue to recover post-pandemic and seasonal travel has begun to pick up, leaving convenience store retailers looking for ways to drive pump-to-register sales. During the pandemic, there was a marked change in how people shopped, cooked, […]
Top Five Restaurant Customer Acquisition Strategy Tips for Summer 2021
Take your Restaurant Loyalty Program to the Next Level with This Summer’s Best Practices As temperatures soar, so do hopes that the strong restaurant sales of spring will continue into the summer. While the general public still harbors uneasy feelings towards the pandemic’s impact, pent-up demand for travel and a desire to return to normality […]
3 Restaurant Loyalty Program Ideas to Drive More Foot Traffic in 2022
Building summertime loyalty programs to acquire and drive new customers With the long, hot days of summer comes the crowds looking to enjoy leisurely meals, the latest menu trends, and searching for unique dining opportunities. If you want to capture new customers, engage your loyalists and boost your revenue this summer, now is the time […]
National Burger Day 2021 Sizzles with Loyalty Offerings and an Increase in Online Ordering
Despite the recent rise of the chicken sandwich, the mighty burger still reigns supreme. Today, more than half of all sandwiches sold are burgers, equating to over 50 billion per year, almost 2.9 burgers a week, per person. So what better way to celebrate the humble burger than with its own national holiday! As brands […]
4 Major Trends in Restaurant Loyalty Programs in 2022
If nothing else, this year proved that the restaurant industry is adaptable, unshakeable and always ready to re-invent itself. During a period where it was rocked by a devastating pandemic, labor issues, and product shortages, it rose from the ashes and made 2020 one of its most transformational years ever. It’s a credit to the […]
What the Colonial Pipeline Cyber Attack Means for the Convenience Store Industry
On May 7th, Colonial Pipeline, one of the nation’s largest suppliers of gasoline, diesel, and jet fuel, announced that a significant cyberattack would be causing massive shutdowns of its pipeline operations. Almost immediately, 45% of the gas supply to the southeast was eliminated, with the expectation that it would remain shuttered for days. Now days […]