Punchh Earns Recognition for Its Innovation & Commitment to Elevate the Customer Experience

By: Melissa Canellis


It has been an exciting year at Punchh as we continue to enhance our capabilities and engagement features to deliver a rewarding customer experience. We’ve also been layering on to the customer experience by thinking about what it takes for restaurants and retailers to really win. The quickest path to victory is clearly when the employee, customer, and corporate experiences are all in sync.

That’s why we are thrilled to have been selected and won several awards this year that mark our commitment to supporting our customers and employees as they deliver personalized loyalty and offers that drive sales and lasting engagement. The spirit of these awards echoes our mission to continue providing innovative solutions that bring together the three pillars in your organization that unify the customer, employee and corporate experience. 

2022 MarTech Breakthrough Awards: Loyalty Marketing Innovation Award (August)

The MarTech Breakthrough Awards is part of the Tech Breakthrough organization. The premise of the awards program is to research, analyze and then recognize the “breakthrough” leaders in the most competitive categories of technology. The Tech Breakthrough organization aims to perform the deepest evaluations of the global martech industry each year to recognize and highlight the “breakthrough” martech solutions and companies. 

“With over 2,950 nominations coming this year coming in from all over the world, you are one of the select ‘breakthrough’ winners! The competition was extremely fierce for our 2022 program and as a MarTech Breakthrough Award winner this year you’re in great company.”

Mobile Star Awards: Innovative Mobile Engagement & Loyalty and Innovative Mobile Customer Engagement Success Story (May)

Since its inception in 2002, the Mobile Stars Awards program has displayed the best and most innovative mobile apps, in both the consumer and business spaces, in addition to mobile tech companies, devices and success stories. MobileVillage editors choose the winners along with the site’s mobile users. MobileVillage is focused on promoting innovative, user-focused mobile technology, and through the Mobile Stars Awards program, can foster additional tech alliances, product development and overall excitement. 

Punchh took home the Innovative Mobile Engagement & Loyalty award in addition to the Innovative Mobile Customer Engagement Success Story award, which highlighted our customer, Cheba Hut. Cheba Hut’s loyalty app was recognized for its ability to attract a new generation of guests by building loyalty through rewards-based gamification allowing fans to be entertained, while simultaneously earning points for future orders. 

ICX Elevate Awards: Best Employee Facing Interactive Experience Finalist (May)

The Interactive Customer Experience (ICX) Association is an organization whose mission is to connect brands, suppliers, agencies and those who are working to upgrade and elevate the customer experience. The main goal is to all work together to create the best version of a customer experience ecosystem for all parties involved, especially the customers. The Elevate Awards are an opportunity to recognize and honor the organizations that are setting the bar and raising expectations in elevating the customer experience using advances in technology. Punchh was named a finalist in the Best Employee Facing Interactive Experience category, which recognizes achievement in solutions developed for employees that ultimately improve the overall workplace experience, resulting in elevating customer engagement and satisfaction. 

Punchh Customers’ 2022 Awards

We’re also incredibly proud of our customers who have earned top honors this year!

2022 Fast Casual Movers and Shakers (May)

For nearly two decades, Fast Casual has been honoring the restaurant industry’s most creative, innovative and nimble concepts/executives, listing them all in their annual 100 Movers and Shakers list. This list is not solely focused on which brands were the most profitable, instead they aim to honor the brands and executives that encompass the three qualities mentioned above: creative, innovative and nimble. In 2022, 75 brands and 25 restaurant executives were selected and presented in the annual report. Punchh is partnered with 20 brands and five top executives that were named in this list. These concepts embodied the three qualities in several ways, ranging from developing new menu items to building a loyal fanbase. 

Newsweek: America’s Best Loyalty Programs 2022 (February)

With loyalty and reward programs taking the nation by storm, Newsweek, in coordination with Statista, put together a list of America’s Best Loyalty Programs of 2022. This list encompasses all types of loyalty programs, ranging from fast food restaurants to big department stores, cosmetic brands to supermarkets. Among this prestigious list, 14 of the restaurant and c-store brands that are recognized run their marketing and loyalty efforts from the Punchh Platform.

We’ve learned a good deal so far this year from our customers, partners and consumers about how to support the hospitality industry with new technologies that help them thrive no matter what challenges come their way.

If you’d like to learn more about the (award-winning!) Punchh Loyalty, Offers and Engagement Platform, we would love to set up a personalized demo for you. Get started here.

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