About the Webinar
The rise of mobile dependencies has accelerated during the pandemic with customers looking for new ways to engage with brands via their phones. SMS marketing has evolved from transactional messages into the realm of loyalty with personalized reminders, product offers, and loyalty discounts– all of which contributing to building a better brand experience.
Come along with Nekter Juice Bar as they share how integrating their Punchh loyalty and engagement solution with Attentive’s text messaging platform has improved their customer experience and driven higher engagement rates with their guests. We’ll explore:
- Meeting customer expectations in this heightened digital age
- Benefits of connecting Attentive + Punchh to attract and engage your subscribers
- Using text messaging as part of your customer journeys and campaign creation
- Benchmarking and measuring the success of your loyalty and SMS strategy
- Utilizing artificial intelligence, hyper-segmentation, and gamification to increase engagement
Speakers
Jon Asher, VP of Marketing, Nekter Juice Bar
Phillip McCauley, Senior Digital Manager, Nekter Juice Bar
Amir Zamanian, GM Food, Beverage, and Restaurants, Attentive
Brittany Maroney, Sr. Product Marketing Manager, Punchh