We’ve seen consumer behavior transform faster than ever before during the pandemic, and it’s been an incredible experience helping our partners adjust their business models to keep up with – and in many cases, ahead of – the ever-evolving times.
Shyam Rao, Co-Founder and CEO, Punchh

Modern Restaurant Management magazine highlighted over 20 industry professionals’ insights on restaurant trends from 2020 and their expectations for 2021, including Punchh Co-Founder & CEO Shyam Rao. Check out their lessons learned and thoughts on best practices to adopt in the new year to foster growth and success.


MSR: Restaurant Insiders on 2020 Lessons Learned, Part Two