Increase guest frequency and spend by using the best-in-class Punchh Loyalty platform.
Turn every guest into a brand evangelist and take word-of-mouth marketing to a whole new level. Punchh’s proprietary Social Referral technology enables brands to attribute new guest check-ins to specific customers by analyzing their social networks, allowing them to incentivize and reward guests for sharing their love for your brand to their networks.
Enable seamless ordering experiences across any channel . Integrate with leading online ordering providers using Punchh’s unique Single Sign-On (SSO) capability, enabling customers to earn loyalty points and redeem banked rewards or campaign across mobile and online orders.
Engage consumers seamlessly across any channel any time. Punchh's omnichannel integration enable brands to deploy the same unified approach to customer engagement across all interactions, from loyalty, offers, ordering, payments, referrals, reviews, social, surveys, to gaming.
Create seamless payment experiences that make it both delightful and effortless for your customers to purchase from your brand, whether it is at the counter, in-app, or through mobile payments. Punchh's payments solutions also provide integration with leading gift card processors, enabling to make your gift cards digital, mobile, and social.
Get invaluable feedback from your guests and boost engagement with Punchh's Feedback & Reviews features. Capture, analyze and respond to customer sentiment in real-time to deliver the personalized engagements that builds customer loyalty.
Target the right customers with the right offer at the right moment, across any store, segment, and channel. With Punchh, you can configure and launch precisely targeted campaigns within minutes, measure results in real-time, and flexibly manage them on the fly to accelerate outcomes.
From visit frequency and spend, to offer redemption rates and SKU preferences, get a full 360º view of each individual guest and get the insights you need to build customer loyalty and lifetime value. CRM is a core component of the Punchh platform, with deep integrations into every engagement channel and mechanism, automatically capturing guest insights with every customer interaction.
Tailor compelling personalized offers that delight and engage customers. Punchh provides brands unparalleled flexibility in configuring coupons, promotions and other special rewards to drive their customer engagement strategies.
Craft delightful and engaging customer experiences that stimulate visit and spend by gamifying brand interactions. Punchh develops branded mobile games that integrate with your campaign and loyalty programs, enabling guests to earn and redeem special rewards and offers.
Whether it’s traditional loyalty programs or innovative customer engagement interactions, Punchh’s flexibility and extensibility enables brands to craft the right customer experiences to drive their business goals.
|Ratings & Reviews|
|Mobile App/Web Integration|
|Sweepstakes & Challenges|
|CRM||Marketing Automation||Channels & Integrations|
|360o Insights||Segmentation||Apple Pay|
|Customer Behavior||Campaign Manager|
|RFM Analytics||Local store Marketing||POS|
|Customer Service portal||Program Performance||Web|
|Customer Data Management||Store Analytics||WiFi|