Anywhere that somebody interacts with your brand, they should immediately know what to expect from that customer experience and it should feel consistent.
Featured in CSNews, our VP of Marketing, Lori Stout, discusses the findings of a joint study with Hathway that reveals how the digital experience drives customer loyalty and how convenience channel customers’ expectations are changing. Explore how today’s c-store shoppers are redefining the idea of “convenience” and how retailers are responding by expanding their digital footprint.