Fast Casual Frontrunners: PAR Punchh Customers Shaking Up the Industry in 2024

By: Anthony Giampa


Fast Casual recently announced the winners of its annual Top Movers and Shakers award. According to the publication, in 2024 they recognized 75 brands and 25 leaders, who are propelling the fast casual industry forward.   

We are very excited to be partnering with 25 of these outstanding brands and five esteemed top executives who won awards! 

The article notes, the brands selected for the Top 100 list earned recognition for a range of attributes including profitability, innovation, menu creation, technology use, sustainability efforts, diversity and inclusion initiatives, streamlining operations and futureproofing their businesses.  

At PAR Punchh, we are always amazed by the various ways that our customers use our solutions and services, each of them displaying innovation, agility, and creativity to amplify their brand presence. We’re happy to highlight how some of our brands, who were recognized this year, are leveraging their data-rich loyalty programs to elevate the customer experience across all of today’s digital and physical guest touch points to build relationships and expand their businesses. 

  • Condado Tacos remains committed to forging emotional bonds with their loyalty members to increase engagement and grow the Condado Tacos brand. The Ohio-based chain has expanded from 11 locations in 2021 to 50 locations in 2024, with many more ahead. 
  • City Barbeque has gone above and beyond to make their brand as accessible as possible for their customers. This includes investments into guest-facing technologies including a custom mobile app, online ordering, SMS messaging, and a loyalty program boasting over 1 million members.  
  • Blaze Pizza delivers customizable offerings rooted in a steadfast commitment to innovation, cutting-edge technology integration and robust franchisee support. Their technological innovations, including a comprehensive revamp of their loyalty app, propelled the brand to new heights in 2023. 
  • Tropical Smoothie Café continues to evolve their loyalty program to enhance the customer experience according to customers’ changing preferences and behaviors as well as to support their rapid growth. They drove high level expansion efforts in 2023, opening 176 cafes within the calendar year and bringing the systemwide total to over 1,350 cafes. 
  • Mooyah Burgers, Fries & Shakes revolutionized their loyalty program and mobile app to drive substantial growth and engagement after a full redesign. They continue to offer convenience and accessibility, meeting the diverse preferences of their guests.  

We can testify that all of them fully deserve the honors because we have been watching them adopt bold and new approaches to grow their businesses. They have been developing new and exciting menu items, adopting cutting-edge technologies to deliver a seamless and personalized customer experience, and building a community of loyal customers and brand advocates.  

As we celebrate their achievements, we invite you to delve into the inspiring stories behind each brand’s success. Learn how  leading restaurants harness data-driven loyalty initiatives to drive game-changing influence in a dynamic, fast-faced industry like fast casual dining. 

Congratulations to the 2024 Fast Casual Top 100 Movers & Shakers on a well-deserved honor!

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