Customers relate first and foremost to your brand – how they feel when they touch any part of your experience. Brand consistency is important in order to maintain that customer growth and loyalty. Brand supports... Read more »
Traditional loyalty program enrollment strategies are in need of an evolution as customers are demanding a simple and streamlined process with limited friction. It’s a new year and time to reimagine your program to improve... Read more »
Loyalty strategy is evolving at a breakneck rate and your customers continue to have ever changing expectations. It’s a new year and time to redesign your program to improve customer retention and profitability while also... Read more »
Digital strategies have pivoted, in some ways dramatically in the wake of the pandemic, and restaurants are evolving to keep up with changing consumer demand. That means creating more engagement with your customers via loyalty,... Read more »
If you have franchises in your system, you won’t want to miss this. You know that loyalty and digital transformation is the way to future-proof your business, but convincing your franchise owners may be a... Read more »