Finding growth in today’s dynamic market takes the right tools and the right partnerships. In 2013, anticipating rapid brand growth, MAD Greens needed to replace its previous legacy POS system with a modern cloud-based solution... Read more »
Jack’s Family Restaurants, a quick-service chain with more than 240 locations, lacked visibility into their customers’ behaviors and preferences along with the ability to send personalized offers. Since launching their loyalty program in 2020, Jack’s... Read more »
Have you recently found yourself bombarded with a sea of buzzwords and trends? Unsure about which ones can hold long-term significance for your brand and which are merely driven by temporary hype? Look no further!... Read more »
In 2023, subscriptions have emerged as the hot new trend in the restaurant industry, with an ever-growing number of restaurants offering subscription-based plans to their customers. Tune into this on-demand webcast with Diane Le, Senior Director... Read more »
Customers relate first and foremost to your brand – how they feel when they touch any part of your experience. Brand consistency is important in order to maintain that customer growth and loyalty. Brand supports... Read more »
Many restaurants are looking to grow their digital capabilities and scale their businesses in 2023. However, in this unpredictable economy, brands with outdated legacy systems and outsourced digital capabilities are in fear of being left... Read more »
Traditional loyalty program enrollment strategies are in need of an evolution as customers are demanding a simple and streamlined process with limited friction. It’s a new year and time to reimagine your program to improve... Read more »
Loyalty strategy is evolving at a breakneck rate and your customers continue to have ever changing expectations. It’s a new year and time to redesign your program to improve customer retention and profitability while also... Read more »
Digital strategies have pivoted, in some ways dramatically in the wake of the pandemic, and restaurants are evolving to keep up with changing consumer demand. That means creating more engagement with your customers via loyalty,... Read more »
If you have franchises in your system, you won’t want to miss this. You know that loyalty and digital transformation is the way to future-proof your business, but convincing your franchise owners may be a... Read more »