How to Safeguard Your Customer Loyalty Program from a Cyberattack
When we hear about a major cybersecurity breach, it’s usually associated with a specific company—a large bank, healthcare organization, or even retailer. But sometimes, cybercriminals will focus their efforts on attacking organizations with loyalty programs, regardless of their size or industry. Why? Because loyalty programs are big business, with an estimated $48 billion in stored […]
The ONLY Digital Loyalty Platform You’ll Ever Need
You don’t need more marketing tools. You need results. For over 12 years, Punchh has been packing a punch for the biggest brands in the food business. From our white-glove treatment, to our 200+ partners and integrations, we’ve set the industry standard for driving customer loyalty, retention, and ultimately, bottom line, for businesses just like […]
The Power of Natively Integrated Digital Ordering and Loyalty Rewards
We’re excited to announce the native integration between our Punchh loyalty and engagement solution and PAR Ordering omnichannel ordering solution, expanding our unified commerce capabilities. As brands deal with the ever-growing complexity of operating their restaurants in addition to meeting their customers’ ever-changing preferences, restaurant technology continues to play a pivotal role in their success. […]
Creating an Immersive Loyalty Experience with Apple Wallet
Today there is no shortage of loyalty programs for consumers to join. However, brands are struggling to keep pace with changing customer expectations, which include among a number of other features, frictionless, easy transactions. While most businesses have launched loyalty programs to drive retention and growth, many still fall short of delivering the results expected. And […]
Improve Customer Loyalty with Mobile Wallets and Payments
Mobile wallets integrated into a loyalty program have quickly become an essential solution brands can implement to provide a seamless customer experience. Consumers are always on the lookout for convenient and rewarding ways to make their shopping journey that much easier. When it comes to making purchases, there is not one solution more convenient to […]
Bringing a Unified Experience to the Modern Restaurant
There’s an old saying that goes, “You can’t do it all and do it well.” And generally, that seems to hold true. But what happens when you take “it all” and make it just one thing? Or at least, have “it all” work together so well that the experience becomes unified? If you have followed […]
NACS 2022: Trending Tech at this Year’s Premier C-Store Conference
This year’s NACS event was no flash in the pan, but it was chock full of flashy technology and a new bent on digital solutions. For the 2022 NACS conference, the name of the game wasn’t the newest flavors in CPG or even the growing vape category, but rather the focus on new digital technology […]
Upward and Onward: What is Unified Commerce and Why Should Brands Care?
On April 12th, IHOP CMO Kieran Donahue took the stage at the 2022 Restaurant Leadership Conference with PAR CEO Savneet Singh to chat about the benefits and future role that Unified Commerce will play in hospitality infrastructure. On the precipice of a national recession, restaurants have already weathered a two-year pandemic, a labor shortage, supply […]
SaaS, APIs, Developer Relations and our New Developer Community Q&A at Punchh
Successful SaaS API Integrations are an Important Factor for Loyalty Program Growth and Profitability In recent years, the market has seen a proliferation of enterprise SaaS companies with public APIs and platforms used by their customers, partners, and developer communities to customize, integrate and extend their base product offerings. Why? Because the value of a […]
Braze and Punchh: Optimizing Customer Engagement in a Whole New Way
As personalization over customization becomes the norm in marketing strategies, more and more marketing teams are looking for an integrated solution that allows them to provide individual journeys to their customers, identify key trends in those events, and adapt their messaging accordingly. Key differentiators can be as simple as identifying geography, key demographics, or send-time […]
How to Deliver Digital Loyalty that Provides You and Your Customers Value
The fall of 2021 is still delivering new market demands and changing customer behaviors for concepts across the globe. In order to keep up, brands have had to rapidly adopt new technologies to create alternative channels for revenue that address proof of vaccine requirements for in-person dining as well as the health and safety concerns […]
The Connected Community: Using Loyalty Programs to Power Your Social Cause Initiatives
How localizing your loyalty efforts can help you drive more community connections and sustainability within your DMAs A vital part of any local restaurant marketing plan is implementing a strategic community initiatives program that not only activates your in-field staff, but helps you provide support for the communities where you reside. A localized marketing plan […]