2021 Holiday Trends in Loyalty
Here our our top three trend predictions for the 2021 holiday season and insights on how marketers can stay ahead of the curve While it doesn’t feel like we’ve recovered yet from 2020, somehow, we’re now squarely in the midst of the holiday season in 2021. For many consumers, this is the first holiday season […]
“Get Inspired” Throughout Your Life Phases with Cherylyn Harley LeBon
In 2010, women made up 31% of the legal profession. By 2020, that number had climbed to 37.6%, with consistent gains for the last decade. As more women join the legal profession, the industry is seeing a growing diversity in terms of new perspectives and leadership that guide our regulatory and legal issues here in […]
Punchh Launches Native Curbside Pickup Solution
While first-gen curbside pickup solutions have been around for several years now, most brands and their consumers would tell you that the traditional curbside experience leaves a lot to be desired. In many cases, when a consumer places an order from a store, they have no way to let the store know when they are […]
Punchh Wins Hospitality Technology Industry Hero Award for Best Technology Platform
It has been an exciting week at Punchh, to put it mildly. On the heels of our acquisition news, we were thrilled to accept the award for Best Technology Platform from Hospitality Today during their Industry Hero Awards program on April 14th at the 26th annual MURTEC (Multi-Unit Restaurant Technology Conference). The spirit of the […]
5 Convenience Store Marketing Strategies That Drive Engagement
How have Convenience Stores been Impacted by the Pandemic? Lower trending gas prices, extra precautions in foodservice operations, along with the most epic changes in customer behavior the industry has ever experienced, continue to make the convenience store landscape more challenging than ever even today. It is increasingly important to offer both online ordering options […]
20 Things to Consider in Choosing a Customer Loyalty Program Vendor
Redefining Customer Loyalty Programs Marketers are challenged today to define their customer loyalty program beyond its ability to deliver transactions. Loyalty is evolving into much more than simply a static program that creates member habits, which often aren’t even optimal to maximizing brand affinity. Customer loyalty program initiatives in 2021 must focus on long-term value […]
How to Use Omnichannel Loyalty Programs to Drive Brand Engagement
The Power of Omnichannel Loyalty Campaigns Now more than ever customers are digitally engaging with your brand. You have the ideal opportunity to extend your outreach through omnichannel campaigns that will attract new guests and drive repeat business with your loyal customers in this new environment. Many brands are beginning the reopening process for dine-in, […]
Punchh Customers Earn 2020 Fast Casual Top 100 Movers & Shakers Award
Punchh extends a huge congratulations to our customers who recently earned top restaurant honors! Fast Casual recently announced the winners of its annual Top Movers and Shakers award. According to the publication, they recognized 75 brands and 25 leaders, who are propelling the fast casual industry forward. We’re so excited to be partnering with over […]
Leveraging Customer Connections and Data to Build Customer Loyalty Programs
The Importance of Customer Loyalty Programs Delivering business results in today’s environment is more difficult than just a few months ago. Brands have been working to meet customers’ needs across new omnichannel operations and omnichannel marketing touchpoints during very challenging and unanticipated circumstances. To keep moving forward brands need to evolve the guest experience by […]
Mobile App Delivers Omnichannel Marketing Experience for C-store Customers
Consumer shopping preferences continue to evolve alongside the technology that is driving their expansion. For c-stores looking to meet current customers’ needs, this means investing in a mobile strategy that helps deliver quick and easy visits. Short attention spans and busy schedules lead to the following findings of the 2019 CSN Realities of the Aisle consumerstudy, […]
Shifting to Mobile Marketing Helps C-Stores Digitally Transform to Meet Their Customers Growing Technology Needs
Today’s c-stores both large and small continue to experience challenges to stay competitive and remain profitable. And although the average c-store gets about 1,100 visitors to its gas pumps per day, according to NACS findings, only about 44% of those customers go inside the store. The potential for in-store sales remain largely untapped by many […]
Deliver 1:1 Loyalty to Increase C-store Frequency and Spend with a Best in Class CRM & Customer Engagment Platform
Convenience stores have been experiencing unprecedented change over the past couple years. Growth for the sector continued in 2018 at 2.2% for in-store sales according to 2019 NACS State of the Industry data, which is being driven by fresh food and food-to-go offerings. The transformation from being a fuel-only destination to a stop for gourmet […]