How Rising QSR Prices Are Steering Guests Toward Fast Casual, And How Loyalty Programs Can Make the Difference
In recent times, the distinctions between quick-service restaurants (QSRs) and fast casual dining have become increasingly indistinct. Traditionally, QSRs have been synonymous with affordability and speed, whereas fast casual spots are known for their superior quality and customization. However, this gap is closing. Rising costs due to inflation, labor, and supply chain issues are nudging […]
Fast Casual Frontrunners: PAR Punchh Customers Shaking Up the Industry in 2025
Fast Casual recently announced the winners of its annual Top Movers & Shakers award. According to the publication, in 2025 they recognized 100 brands and 25 leaders, who are propelling the fast casual industry forward. We are very excited to be partnering with 30 of these outstanding brands and six esteemed top executives who won […]
The Future of Digital Ordering
In 2025, digital ordering is no longer just an additional tool for your brand, it’s the foundation of a connected restaurant experience. In a recent fireside chat hosted by PAR Technology, Josh Schoonmaker, VP of Product for Engagement Cloud at PAR, joined Rob Grimes, Founder and CEO of the International Food and Beverage Technology Association […]
New Developer Innovation: POS Punchh Key and Barcode Generator
“The POS Punchh Key and Barcode Generator is yet another high impact innovation by the PAR Punchh Developer Relations team. It is a fully functional standalone application that is easily converted into a code library and imported into 3rd party POS and Kiosk systems integrating with PAR Punchh. This tool has the potential to save […]
Punchh & Yumpingo: Elevating Your Customer Experience
With the current state of the restaurant industry, restaurant brand marketers need to keep customer experiences at the center of everything they do. How do you stand out from the rest? You listen to what your customers are saying and leverage their insights to deliver something that will exceed their expectations. At Punchh, we are […]
Mastering Online Ordering: 5 Challenges and How to Overcome Them
Remember the pre-digital era when managing seating charts and keeping wait times down was a constant struggle? Fortunately, those days are long gone, thanks to modern advancements such as online ordering for restaurants that have transformed the restaurant industry. Operators are now equipped with advanced tools to meet customer expectations. But this digital age doesn’t […]
5 Creative Restaurant Marketing Ideas for Cinco de Mayo
Cinco de Mayo, the celebration of the Mexican army’s victory over the French at the Battle of Puebla, is fast approaching. This holiday presents an opportunity for restaurants in the United States to engage their customers, attract new guests and increase revenue by creating memorable offers and enhanced dining experiences. Although Cinco de Mayo may […]
The ONLY Digital Loyalty Platform You’ll Ever Need
You don’t need more marketing tools. You need results. For over 12 years, Punchh has been packing a punch for the biggest brands in the food business. From our white-glove treatment, to our 200+ partners and integrations, we’ve set the industry standard for driving customer loyalty, retention, and ultimately, bottom line, for businesses just like […]
Top Five Restaurant Tech Trends on the Horizon in 2023
In the last few years meeting customers’ expectations has challenged brands in multiple ways. Their hybrid purchasing behaviors and heightened needs has required an elevated game plan from brands, resulting in one side of their restaurants and stores trying to be Amazon.com, while the other side is devoted to providing an amazing and rewarding customer […]
How Customer Service is the Secret Sauce to a Successful Loyalty Program
Often one of the most challenging aspects of growing a brand is to deliver a consistent experience. Not only in every location, but across every channel. Today’s customers’ expectations are a growing list of must-haves needed to garner their loyal business. Guests walking into your business expect a clean, welcoming atmosphere, a friendly staff that […]
SaaS, APIs, Developer Relations and our New Developer Community Q&A at Punchh
Successful SaaS API Integrations are an Important Factor for Loyalty Program Growth and Profitability In recent years, the market has seen a proliferation of enterprise SaaS companies with public APIs and platforms used by their customers, partners, and developer communities to customize, integrate and extend their base product offerings. Why? Because the value of a […]
Loyalty Program Gamification Challenges Increase Customer Engagement
Challenge campaigns are a great way to gamify your loyalty program and keep members engaged throughout the year. Since enrollment in a program doesn’t always mean engagement, gamification offers a fresh and creative approach to inspiring certain behaviors with your customers. These days people are inundated with emails and text messages. Break out of the […]