Punchh Earns Recognition on Forrester Wave
The Forrester Wave: Loyalty Solutions, Q2 2021 is an evaluation of the “top vendors in the market” based on current offering, strategy, and market presence. We are pleased to announce that Punchh has been recognized as a Contender in the report, and one of only 14 loyalty vendors invited to participate, scoring high marks for […]
Punchh Wins Hospitality Technology Industry Hero Award for Best Technology Platform
It has been an exciting week at Punchh, to put it mildly. On the heels of our acquisition news, we were thrilled to accept the award for Best Technology Platform from Hospitality Today during their Industry Hero Awards program on April 14th at the 26th annual MURTEC (Multi-Unit Restaurant Technology Conference). The spirit of the […]
Pizza Brands Earn a Big Slice of Loyalty Sales on “Pi Day”
Each year on March 14th, restaurants and convenience stores rally around one delicious food category: pie. An increasing number of savvy retailers rise to the occasion, with personalized marketing campaigns, clever promotions, and unique offers that drive engagement with both loyalty and non-loyalty guests. If you love a good play on words (and a good […]
Customer Loyalty or Customer Experience: Which Should Come First in 2021?
As a child, you may have pondered the age-old question, “Which came first–the chicken or the egg?” It’s a labyrinth of circular logic, hotly debated for centuries by scholars, scientists, and theologians. Okay, so maybe that’s a slight exaggeration–but it does make you think. If you’ve found our blog, though, you’re probably less concerned with […]
Punchh Customers Top Newsweek’s List of “America’s Best Loyalty Programs” for 2021
Customer lifecycle loyalty is becoming increasingly important for brands of all industries and sizes. It’s not enough to get customers to walk through the door–today, brands need to connect with anonymous buyers from their first purchase, nurture them into repeat customers, and eventually, turn them into superfans. If 80% of revenue comes from just 20% […]
Making an Impact on Customer Experience in 2021
We’re already one month into the new year, which means that organizations of all shapes and sizes are (virtually) gathering for their annual kickoff meetings. Punchh is no exception, having thrown an energizing global kickoff (GKO) last week. When I joined Punchh last September, I left a long-time career in the contact center and unified […]
Customer Segmentation 2.0: How to Do It More Efficiently
Anyone who has ever played a game of darts knows how challenging it can be to hit a bullseye. Even harder–hitting the coveted, high-value “Triple 20,” the small red spot halfway between the number 20 and the bullseye where you earn the maximum points per dart. Sure, it might be easier to close your eyes, […]
