Leading loyalty and engagement platform boosts sales and brand loyalty for five of the top c-store brands including Casey’s, Good2Go, Huck’s, MacEwen, and RaceTrac
San Mateo, California – March 3, 2021 — Punchh, the leader in customer loyalty, offers and engagement solutions for physical retailers, today announced its continued growth in the convenience store space through its partnership with five of North America’s top 100 convenience store brands, marking a significant milestone as the company continues to drive success for customers across industries. Punchh is now working with Casey’s, Good2Go, Huck’s, MacEwen, and RaceTrac to deploy substantial industry-specific integrations that meet the needs of 90% of the convenience store market and help boost sales and engagement through customized loyalty solutions.
“Punchh’s capabilities have contributed to Casey’s growing its loyalty membership to over three million in our first year as well as consistent increases in reward redemption,” said Art Sebastian, Casey’s VP of Digital Experience. “Punchh seamlessly integrates with our point of sale, fuel pump system, commerce platform, and messaging hub, allowing us access to critical customer data across all of our in-person and online touchpoints. With this data, we are able to elevate all areas of our business – pizza, grocery and fuel – to deliver a more meaningful experience for our guests across our over 2,200 stores.”
Punchh clients, such as Casey’s and RaceTrac, the fourth and 14th largest convenience store retailers in the U.S. respectively, trust Punchh to power their loyalty platforms and deliver vital consumer behavior insights to help them better identify, understand, and communicate with their customers.
“We believe the customer should always come first, which is why we chose Punchh to help accelerate our digital capabilities and deliver the best customer experience in-store, at the pump, and online,” said Jon Bunch, Huck’s Director of Marketing Business Development. “With our Huck’s Bucks rewards program and branded mobile app, we have seen average loyalty visits increase by over 6% in just six months. Punchh strategically leverages data, allowing us to drive innovation at a competitive rate and deliver a fast and frictionless customer experience across all of our stores.”
“Retailers have a massive opportunity to grow visit frequency and build lifetime customer value as consumers increasingly adopt digital channels to connect with preferred brands. Punchh offers retail businesses of any size a turn-key solution to win customer share in a competitive marketplace,” said Shyam Rao, Co-Founder and CEO at Punchh. “As a leading loyalty platform for America’s most recognized brands, our solutions have proven a high ROI time and time again. We are proud of our accomplishments in the convenience store space, and will continue innovating to develop new solutions designed to meet specific industry and store-level needs.”
Punchh leverages real-time data to provide convenience store operators with the tools they need to deliver personalized offers and targeted campaigns to drive revenue and ultimately, increase overall customer lifetime loyalty. According to a December 2020 NACS Retailer Member Pulse Survey, 38 percent of U.S. c-store owners plan to expand their app-based ordering and payment capabilities while 32 percent will expand mobile ordering for in-store pickup. As convenience stores continue to invest in digital and take advantage of Punchh’s seamless solutions, the company continues to innovate and design integrations with the POS systems that create faster speed-of-service through contactless payments, seamless gas pump and age validation and more.
Punchh has out-of-the-box integrations with all leading c-store POS and payment providers, including Gilbarco, Verifone, NCR, Bulloch POS, and many others, further accelerating time-to-market and ROI for c-stores. Through membership with Conexxus, Punchh also provides secure API integrations and interfaces to support specific c-store needs, as well as valuable thought leadership to drive further loyalty innovation within the industry.
Punchh is the leading customer loyalty and engagement solution for restaurant, retail, and convenience store brands. For a decade Punchh has created consistent, modern loyalty experiences to help physical retailers understand their customers and use real data insights to serve them best. Powered through artificial intelligence, the company builds meaningful relationships and dramatically increases lifetime customer value through data driven one-to-one customer engagement. Over 200 global enterprise brands, including Yum! Brands (NYSE: YUM), Denny’s (NASDAQ: DENN), TGI Friday’s, and Casey’s (NASDAQ: CASY) rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, and Singapore.