AI Predictive Analytics For Restaurant Loyalty Marketing
Companies in every industry are the champions of data these days. They are sitting on data streams from various sources such as POS systems, mobile apps, social media, ecommerce, offline and more. Marketers have gotten savvy by using apps, location tracking, and free Wifi sign-ins to start the process of tracking everything from customer preferences […]
The Importance of Data Protection as a Key Driver of Customer Loyalty
As a company that has its roots in loyalty, Punchh believes that data security and compliance are critical components to fostering loyalty among today’s customers. And we’re not the only ones. According to recent Lynchpin findings, 64% of enterprise business data leaders believe improving customer loyalty is the top benefit to using data privacy and […]
Loyalty Trends in 2020 that Create an Enhanced Customer Experience
One prediction everyone appears to agree on is that eCommerce is here to stay. Physical retailers have therefore learned to contend with the doomsayers who have foretold their death a million times over. While we agree that eCommerce isn’t going anywhere, it’s important to remember that U.S. eCommerce sales were just 10 percent of total […]
Punchh Raises $40 Million in Series C Funding Round
We’re excited to announce that we’ve raised $40 million in Series C funding. Adams Street Partners and Sapphire Ventures led the round, along with participation from AllianceBernstein. Robin Murray of Adams Street Partners will also join Punchh’s board of directors. This new funding represents another major milestone for us in 2019 as the company now […]
This Holiday Season use Customer Loyalty Technology
The holiday shopping season is right around the corner, and for some retailers in the U.S. it often accounts for as much as 30 percent of their total sales for the year. Holiday statistics from last year offer important insights into customers’ behaviors that should be utilized to inform retailers’ efforts this year. Here’s a […]