PAR Punchh Customers Top Newsweek’s 2024 Ranking of America’s Best Loyalty Programs

By: Melissa Canellis


Newsweek’s prestigious annual ranking of America’s Best Loyalty Programs for 2024 was released today and many of PAR Punchh’s customers earned a spot on this year’s selective list. Newsweek’s article highlights the importance of customer loyalty on a brand’s bottom line along with the need for brands to create rewards programs worthy of repeat business. 

So, we’re excited to reveal that a remarkable 20 of our esteemed restaurant and convenience store customers have been recognized with top honors in this year’s rankings. 

These customers demonstrated how a well-crafted loyalty program provides them with opportunities and strategies to connect with their members in meaningful ways and drive increased engagement and brand affinity. And in the face of evolving consumer preferences and the dynamic economic landscape, more and more brands are turning to their loyalty initiatives to deliver a consistent and gratifying customer experience across all touchpoints and channels. 

The evaluation and ranking process conducted by Newsweek involved gathering data from over 4,000 members of U.S. loyalty programs, who assessed various loyalty offerings across 40 distinct categories, including restaurants and convenience stores. 

Loyalty program assessment and rankings were based on the following six criteria:   

  1. Ease and enjoyment: Measures the value of the perks of being in the rewards program. 
  2. Benefit: Measures whether the rewards are—in the customer’s perception—worth being part of the program. 
  3. Overall satisfaction: Measures whether personal expectations were fulfilled and whether the customer is satisfied with the experience of the loyalty program overall. 
  4. Customer support: Measures the level of assistance provided to customers when signing up for the program or having trouble redeeming benefits. 
  5. Trust: Measures the trust in the loyalty program around how the brand uses personal data provided through the program. 
  6. Recommendation: Measures the likelihood of recommending the program to friends and family.   

Punchh customers were leaders in multiple categories. Guests showed their love for PIZZA just like we do by powering 5 of the 10 pizza brands that earned top spots this year. From fast food brands, like Taco Bell, to the convenience store leader, Casey’s to casual dining chains serving up breakfast, such as IHOP, our customers received high scores garnered from the positive evaluations of members across the U.S. Check out the complete list of 2024 loyalty program winners.  

These innovative loyalty programs, powered by the Punchh Loyalty and Engagement Platform, are helping restaurants and convenience stores grow and scale throughout the U.S. Newsweek’s recognition not only validates the dedication and innovation of top brands, but also reaffirms our collective commitment to elevating customer satisfaction and loyalty. We extend a HUGE Congratulations to all the deserving brands honored in America’s Best Loyalty Programs for 2024 list! 

Looking to create a personalized, seamless experience for your customers that also drives frequency and spend? Brands with a Punchh-powered loyalty program can access integrations to over 250 third-party POS, online ordering, payment, and other providers. The collection and analysis of data at every touchpoint delivers a 360-degree view of your customers. Whether online, in-store, in-app or at a fuel pump, Punchh helps brands serve up the best AI-driven offers at the right time and in the right channel.  

Schedule a personalized demo today to learn why over 275 of the world’s most popular brands rely on Punchh to deliver a best-in-class loyalty experience. 

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