Your guests expect a fast, personalized, and consistent experience no matter where they engage with you – and the brands that truly get that experience right are rewarded with greater loyalty and higher spend from their guests. But to achieve a truly unified customer experience, brands need to think bigger in 2023.
Tune into this fireside chat as the CMOs from two rapidly growing QSR brands discuss best practices and first-hand advice about leveraging digital loyalty as a competitive differentiator in 2023 and beyond. You’ll learn:
- How loyalty has evolved over the past several years and what that means for the evolving customer experience
- How to solve common challenges that multi-unit restaurant operators are facing today to ensure greater success in the new year
- Best practices and first-hand experience for driving higher visit frequency and guest spend in 2023
Chief Marketing Officer, Salsarita’s Holdings, LLC
Chief Marketing Officer, Teriyaki Madness
Director of Marketing and Communications, Punchh/PAR Technology