Your guests expect a fast, personalized, and consistent experience no matter where they engage with you – and the brands that truly get that experience right are rewarded with greater loyalty and higher spend from their guests. But to achieve a truly unified customer experience, brands need to think bigger in 2023.
Tune into this fireside chat as the CMOs from two rapidly growing QSR brands discuss best practices and first-hand advice about leveraging digital loyalty as a competitive differentiator in 2023 and beyond. You’ll learn:
- How loyalty has evolved over the past several years and what that means for the evolving customer experience
- How to solve common challenges that multi-unit restaurant operators are facing today to ensure greater success in the new year
- Best practices and first-hand experience for driving higher visit frequency and guest spend in 2023
Featured Speakers
Kelly Cooke
Chief Marketing Officer, Salsarita’s Holdings, LLC
Jodi Boyce
Chief Marketing Officer, Teriyaki Madness
Brittany Maroney
Director of Marketing and Communications, Punchh/PAR Technology