The Incisiv 2022 Digital Maturity Loyalty Program Index is the definitive guide on the key features and capabilities that define a strong loyalty program. Incisiv’s report assesses performance criteria of top convenience chains, grocers, and limited service restaurants to name loyalty program digital leaders. 75% of customers want instant redemption of loyalty points/benefits, yet only 18% of the brands assessed offer that capability.
With this 2022 index, you’ll get:
- How to embrace the user experience to craft a infallible loyalty program
- Various strategies to meet changing customer expectations across industry segments
- The value of omnichannel integration and personalized offers and recommendations to boost loyalty
Download the report today analyzing 150 brands, 78 programs, across 3 industries, and unlock insights to revitalize your loyalty program.
Interested in keeping the conversation going? Watch now this interactive video webinar with industry insights firm Incisiv along with experts from industry disrupting brands; Casey’s Convenience Store and El Pollo Loco.