Today, more than ever, convenience store operators need to build customer relationships in real-time through personalized offers and consistent omnichannel experiences. Retailers understand the value in repositioning their marketing strategy from traditional loyalty offerings like points and discounts to creating digital experiences that build 1:1 consumer connections.
In partnership with Hathway, this innovative guide includes a 2021 C-Store consumer study that reveals insights on the changing landscape of loyalty and how to adapt your current program to drive higher engagement.
In this new ebook, you’ll find the answers for delivering valuable digital customer loyalty that increases frequency and spend. Learn more about:
- The State of the Industry and how shifts in purchasing patterns are redefining the C-Store space
- How retailers can adapt their program to be more customized, convenient, and personalized for their shoppers
- Tips & technology tools your loyalty program needs to drive frequency, sales gains, and engagement from your customer base