eBook: Restaurant Loyalty Hits: The Greatest Campaigns — Volume I
Search PAR Engagement
On-Demand Webinar
From First Order to
Forever Fan
How Miami Grill Built a Unified Guest Engagement Strategy
Date: Tuesday, March 24
Time: 2pm EDT / 1pm CDT
Today’s restaurant brands need more than individual tools — they need a connected engagement strategy that turns every guest interaction into measurable value.
Miami Grill built that foundation by aligning ordering, loyalty, and guest data into a single platform designed to scale with their business. Each step strengthened the next, creating a system that supports smarter marketing, clearer operational insight, and more consistent guest experiences.
In this webinar, Miami Grill shared how they prioritized their investments, connected their technology, and built an engagement strategy that drives performance across the organization.
Watch On-Demand
What You’ll Learn
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Why Ordering Was the Strategic
Starting Point
Miami Grill began with a stable, scalable digital ordering foundation — not just to transact, but to create the backbone for future growth. -
How Loyalty Became a Growth Lever —
Not Just a Program
Once ordering and loyalty were connected, Miami Grill gained a clearer view of guest behavior and repeat performance. -
How Connected Data Improved
Decision-Making
When everything runs through one platform, insights become actionable.
Featured Speakers
Robert Oneill
Vice President of IT & Restaurant Operations,
Miami Grill
Rajvir Kahlon
General Manager,
PAR Ordering
Featured Speakers
Evan Pardue
Director of Brand & CX,
Condado Tacos
Apryl Felver
Director of Digital,
CKE Restaurants
PE Host
Host
TBA
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Drive revenue without discounting
Activate guests, boost repeat visits, and protect margins with every campaign. -
Trigger engagement at the right moment
Post-purchase, after redemption, or to re-engage lapsed users—behavior-driven games keep guests coming back. -
Reach guests anywhere
SMS, email, push, or QR—no app downloads or logins required. -
Make your brand shine
Fully customizable templates match your tone, colors, and seasonal campaigns for a cohesive experience. -
Move fast and stay agile
Launch campaigns in days, respond to trends, and stay ahead of the competition. -
Move fast and stay agile
Launch campaigns in days, respond to trends, and stay ahead of the competition.