Creating a seamless, modern restaurant experience today requires attention to on- and off-premise operations. Brands need to create a safe and convenient environment that connects front-of-house guest management systems (ordering, tablets, QR & kiosks) to back-of-house (POS, kitchen display & 3rd party ordering/delivery) systems.
However, there may not be a “one-size-fits-all” approach to efficiently manage this evolution in dining. To successfully compete, you may need a variety of technologies to drive optimal performance for your brand. With the right partner integrations brands have a range of capabilities to fully optimize the customer experience and create lasting guest loyalty.
In this playbook we explore ways to expand and connect your restaurant and marketing tech stack to:
- Easily pivot operations due to changing customer preferences
- Gain greater efficiencies to quickly scale
- Deliver a better guest experience that builds profitable relationships