customer journeys and optimized experiences for all channels
your own apps with our mobile framework
to any system including POS, ordering, email, or other system using our comprehensive REST APIs and pre-built integrations
programs, users, stores, franchisees, and access control using Punchh Admin Console
customer data within Punchh and/or export to third-party data repositories and analytics tools
system performance, scalability, and availability
Configure and customize the platform to run any type of loyalty program or customer engagement, gather any customer insights, and fit to your organization, customers, and systems.
Connect to any system with our comprehensive, robust and fast APIs with average response-times of <50 milliseconds, Mobile App framework, and Webhooks. Use our pre-built integrations to save time.
Extend data model to fit your organization, franchisees, customers, and vendors. Add custom fields, gather any insights from customers, and track different channel and device touch points.
Built on a cloud-based, big data, SaaS architecture, Punchh supports high volume transactions, campaigns, and user interactions, handling millions of activities per day. Regardless of size, Punchh delivers performance that scales with your brand’s current and future needs.
Delivered through Amazon Web Services (AWS), Punchh ensures maximum availability in multiple regions. With full SaaS infrastructure redundancy and 24x7 system monitoring, Punchh is designed for maximum fault tolerance and resiliency.
Keeping your data safe is our highest priority. On top of AWS’s built-in security, we also incorporate proven industry best practices, test all code for security vulnerabilities before each release, scan network and systems regularly for vulnerability, and perform third party security audits.