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MRM: Restaurant Insiders on 2020 Lessons Learned, Part Two

We’ve seen consumer behavior transform faster than ever before during the pandemic, and it’s been an incredible experience helping our partners adjust their business models to keep up with – and in many cases, ahead of – the ever-evolving times.
Shyam Rao, Co-Founder and CEO, Punchh

Modern Restaurant Management magazine highlighted over 20 industry professionals’ insights on restaurant trends from 2020 and their expectations for 2021, including Punchh Co-Founder & CEO Shyam Rao. Check out their lessons learned and thoughts on best practices to adopt in the new year to foster growth and success.