Compared to this time last year, our customers have seen their loyalty program members grow by over 20 million consumers, and loyalty sales grow by nearly 20%
Shyam Rao, Co-Founder and CEO, Punchh

FSR Magazine highlighted eight industry professionals’ insights on restaurant trends they expect to see in 2021, including Punchh Co-Founder & CEO Shyam Rao. Check out their thoughts and predictions for what services and programs born from the pandemic they believe will continue into the new year to foster growth and success.

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FSR: 8 Restaurant Experts Predict 2021 Trends