Customer Loyalty or Customer Experience: Which Should Come First in 2021?
As a child, you may have pondered the age-old question, “Which came first–the chicken or the egg?” It’s a labyrinth of circular logic, hotly debated for centuries by scholars, scientists, and theologians. Okay, so maybe that’s a slight exaggeration–but it does make you think. If you’ve found our blog, though, you’re probably less concerned with […]
