Leverage an AI-powered loyalty program that rewards guests with personalized experiences and offers that drive participation across channels
Now, more than ever, customers expect their favorite restaurants to deliver personalized offers and to provide safe, easy interactions while dining in or ordering through the app for pick up or delivery. Guests’ high expectations means brands need to create standout experiences that nurture customers through a restaurant loyalty program to turn anonymous buyers into brand superfans. A customized restaurant reward program empowers marketers to deliver the right incentive, over the right channel, and at the right time.
The Punchh suite of solutions and services helps brands create world-class restaurant loyalty programs that build 1:1 relationships and reward guests with personalized experiences and offers that drive lifetime value and increased sales.
Deliver a Customized Restaurant Loyalty Program that Optimizes Customer Experiences at Scale
Elevate the customer experience to Punchh Loyalty provides restaurants complete customer loyalty program management with customer acquisition tools, marketing campaign automation, integrated offers, and data analytics. Punchh makes it easy to engage guests with seamless in-store, online, and in-app experiences.
Create Dynamic Restaurant Customer Profiles to Generate & Deliver Real-time Marketing Offers
Punchh Offers helps restaurant marketers enhance their customer loyalty and retention strategies with personalized, online, and in-app incentives. Punchh provides real-time POS integration and campaign management for omnichannel offer delivery and redemption. Eligibility verification and discounts take place without delay, both at the register and digitally.
Work from an AI-powered Platform that Makes Personalized Marketing Easy & High Impact
Unlock the value of your customer data with an AI-powered restaurant loyalty program software that continually learns, tunes, and adapts to your business. Create 1:1 campaigns easily by choosing from real-time, AI-defined customer segments, recommended offers, and control groups to optimize the right channel, time, and day to deliver your customer loyalty program marketing offers.
Elevate the Customer Journey with Integrated Restaurant Services
Differentiate your brand with streamlined services for curbside pickup and contactless payments to deliver a modern restaurant customer loyalty program experience.
Does your loyalty program need a boost? El Pollo Loco seamlessly transitioned from their existing program to Punchh Loyalty.
Over the past three years Punchh has become our core digital marketing partner, helping position us to provide our customers a seamless omnichannel loyalty experience that includes the mobile convenience of digital ordering in our app through GPS informed arrival for curbside pickup. Andrew Rebhun, El Pollo Loco’s Vice President & Digital Officer
Read the Customer Highlight
loyalty member acquisition
YOY loyalty sales
The Punchh Restaurant Loyalty, Offers, and Engagement Platform captures, stores, and analyzes data at every consumer touchpoint. Brands have the tools and AI-driven insights to create an increasingly personalized and engaging loyalty experience that grows with each customer throughout their entire journey with your brand. Working from a single, scalable platform allows marketers to execute their loyalty strategy with ease.
Punchh has an open architecture and a proven history of deep integration with a variety of partners that can easily accommodate online ordering, curbside pickup, delivery, and whatever comes next. It offers:
Empower franchisees to deliver hyper-local loyalty campaigns that drive same store sales growth.
Punchh has been a true partner. Their platform and expertise helped us quickly create and deliver a data-driven communications strategy that highlighted new omnichannel operations and set up our franchises for hyper-local success. Luis Martinez, Denny’s Director of Marketing Intelligence & CRM
Watch the Webinar
increase in off-premise sales
Family Dining to Launch Mobile & Online Ordering Nationally
Design a customized, AI-driven restaurant loyalty program and branded reward app to deliver a better customer experience that increases visit frequency, and drives higher lifetime value. With integrated restaurant ordering, payment options, and pickup/delivery, your restaurant can easily ensure a contactless guest experience that is also seamless, convenient, and memorable.
The AI-powered Punchh Platform elevates the customer experience. Restaurants that use
AI-generated campaigns compared to manually-generated marketing campaigns experience:
more customers redeeming offers
more customers visiting
Segment and target dynamic customer profiles with real-time customer loyalty program marketing offers and messages that drive omnichannel engagement and rapidly convert first-time guests into valued customers.
See the power of a modern restaurant loyalty program to help brands innovate.
Having the Punchh dashboard at our fingertips helps us dig into the metrics and better understand our customers’ behaviors and preferences. We’re able to innovate and create really engaging campaigns that drive repeat visits and customer lifetime value. Jerry Shen, Blaze’s Director of Digital Growth
Read the Case Study
YOY loyalty participation
increase in loyalty visits
Expert services at every step extend the power of your team with Punchh Support, Services, and ongoing training.
Custom restaurant mobile app development
Restaurant loyalty program strategy and design
Benchmarking and best practices with a dedicated CSM
24-hour global support
Platform certification and ongoing training
for restaurant marketers