Punchh Pickup

Differentiate your brand with a streamlined and consistent pickup solution that directly integrates with your loyalty program and Olo ordering platform. Punchh Pickup creates a frictionless, end-to-end pickup experience for customers and employees, in-store, at the curb, or in the drive-thru.

Single
Dashboard

Monitor order and customer information in a single dashboard

Reduce customer wait times and streamline order fulfillment
View and manage pickup orders from a web-based, in-store console, with real-time location and arrival estimates that enable clear communication with customers
Access a map view and purchased items for individual orders
Enable two-tap guest messaging to communicate order delays, ready orders, or completed orders

Personalized
Mobile Experience

Create a personalized mobile experience for your guests with customized status messages based on the customer’s location

Create and save vehicle details for faster checkout & streamlined curbside pickup
Customize location permissions & messaging to fit your brand voice
Accommodate guests that don’t share location to prevent delays upon arrival
Prompt next customer action with always-there notification banners

Real-time Communication

Customize dashboard settings to match your unique in-store workflows and ensure clear, real-time communication

Enable/disable for specific order types (curbside, in-store pickup, drive-thru)
Set geofence for customer arrival
Prompt guests for information when they arrive (i.e. parking spot number)
Customize arrival messages by order type

Contact Us
It’s time for a better pickup experience. Combine the loyalty program your customers love with the fast and frictionless pickup experience they expect.

NEW Restaurant Marketing Guide: Loyalty Campaigns that Rock!

Kick bad pickup experiences to the curb