COVID-19 Insights & Resources Archive

View Punchh’s unique insights as well as key COVID-related industry actions, updates, and communications.

Our goal is to share information and best practices that our industry can collectively leverage to prepare for the future.

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Restaurant & C-STORE Actions

March 26, 2020

  • McDonald’s has report it is pulling its all-day breakfast menu as the chain limits options and works to simplify operations amid the COVID-19 pandemic.
  • Yum Brands announced Wednesday the company’s decision to suspend its $2 billion share buyback program, and tapped into its $5255 million revolving credit facility, allowing the company the ability to provide a grace period for franchisees on royalty payments.
  • FAT Brands is working with major food delivery companies including Grubhub, UberEats, DoorDash and Postmates, to provide discounts and/or free delivery from Fatburger & Buffalo’s Express, Elevation Burger, Hurricane Grill & Wings and Yalla Mediterranean.
  • Chopt and Dos Toros both announced they are currently open for delivery with waived delivery fees & contactless delivery options for NYC & DC, as well as for pickup with curbside pickup options in suburban locations.
  • Saladworks has launched a special gift card offer, where all guests will receive a $5 gift card through Sunday, with a purchase of $20 or more when they order directly with Saladworks for take-away or delivery via online ordering, telephone or in restaurant.
  • Gusto has announced it is offering dining bonds in an effort to pay employees. Customers who purchase a $100 dining bond at any location may redeem it for $150 on July 1, or purchase a $200 dining bond and redeem it for $350 on Sept. 1, helping generate revenue now to pay employees while offering guests a greater value in the future.
  • QuikTrip is offering parking lot pickup service as COVID-19 spreads
  • Wawa has donated $30,000 to food banks for COVID-19 relief

March 25, 2020

  • Moe’s Southwest Grill announced its Free Kids Entree promotion is extended to 3/28. Additionally, Moe’s launched a build-your-own taco kit to give families everything needed to make their favorite Moe’s creation at home.
  • Insomnia Cookies unveiled ‘Red Cross Donation Week’ running from the start of business on Monday March 23rd until bakeries close at Sunday, March 29 during which, $1 from every Sugar Rush traditional 12 pack sold will be donated to the American Red Cross.
  • Luby’s Inc. is temporarily suspending operations at 35 more restaurants, furloughing more than half of its administrative staff and reducing pay 50%.
  • Terrible Herbst convenience stores have added water stations across Clark County, Nevada, amid decreasing supply of bottled water.

March 24, 2020

  • Starbucks is now enticing employees to keep coming to work with a temporary $3 per hour pay raise for employees that can still work.
    • Starbucks Service Pay will be in effect for all store-level employees from March 21 through April 19, the same time period as the catastrophe sick pay for those who are unable to work.
  • Pizza Hut is hiring and putting new procedures in place—and doubling down on others—to meet the changing demands of customers during this critical time.
  • The Coffee Bean & Tea Leaf issued a press release announcing their participation in The Great American Takeout.
  • TA and Petro stopping centers will remain open.
  • goPuff has committed $1 million in orders of food and daily essentials to hospital and health care professionals across the country.

March 23, 2020

  • McDonald’s has announced that they will be closing their dining rooms and cutting off take-out service in Canada.
  • Starbucks has closed their cafes and limited orders to delivery and drive-thru.
  • Domino’s has announced they are hiring 10,000 employees amid corona crisis.
  • Conexxus has canceled its 2020 annual conference.
  • NACS State of the Industry (SOI) Summit has been recast as a virtual experience.

March 22, 2020

  • DoorDash launched a campaign encouraging restaurants to promote delivery services.
  • Lyft announced it would be expanding its services by offering food delivery in addition to medical supply delivery during the COVID-19 Pandemic.
  • MOOYAH Burgers, Fries and Shakes announced a nationwide deep cleaning event.

March 20, 2020

  • Cousins Subs has introduces curbside pickup at select restaurants.

March 19, 2020

  • Chipotle Mexican Grill has expanded free delivery with new Uber Eats partnership.
  • KFC has announced a shift to drive-thru, delivery and pick-up only in response to COVID-19.
  • Qdoba has announced a dine-in suspension at all locations and the switch to only take out and delivery where applicable.
  • Ruby Tuesday has announced free delivery through DoorDash, Grubhub, and Postmates (where available) and 25% off of take-out orders.
  • 7-Eleven has announced a ‘contactless’ delivery option

March 18, 2020

  • Chipotle Mexican Grill has announced its restaurant will temporarily halt dine-in service in light of Covid-19.
  • Burger King has announced it will soon begin offering two free kids meals per adult meal. The offer is for food ordered online or through Burger King’s mobile-phone app.
  • Dunkin’ has announced it would remove all tables and chairs from its restaurants to prevent the congregation of customers and encourage social distancing.
  • McDonald’s Corp. announced early Tuesday that it may defer franchisee rent payments for a time to help them get through a period in which their sales are expected to slump badly as restrictions to stem the spread of coronavirus take hold around the globe.
  • DoorDash has announced a series of relief measures for restaurant partners, including waiving some commissions and marketing support.
  • Chuck E. Cheese has announced that it will temporarily suspend dine-in operations and shift efforts toward their carry-out and delivery options through third-party services.
  • El Pollo Loco shared changes that the company is putting into effect to encourage social distancing in an effort to help contain the COVID-19 virus.
  • Church’s has decided to temporarily close the in-restaurant dining room seating throughout all of their company restaurants to provide social distancing starting Tuesday, March 17 through Sunday, March 29.
  • Dollar General has decided to dedicate its first hour of operation to senior customers.

March 17, 2020

  • Chopt has announced it will close all locations and move to digital-only ordering in NYC and DC only, with free delivery.
  • Sweetgreen has announced that it will be dedicating their Outpost operations and teams to support those on the front lines by delivering free, fresh sg salads + bowls to hospitals in the cities they serve.
  • McDonald’s has announced they are closing all dining rooms in light of Covid-19.
  • Starbucks has announced it will offer all of their employees 20 free therapy sessions.
  • &Pizza has announced they’re offering free pizza, expanded sick leave and wage increases for employees in response to coronavirus crisis.
  • Uber Eats has announced they will now offer relief to restaurants including daily payouts.
  • Domino’s has announced it launched custom contactless delivery during coronavirus crisis
  • Sheetz, Kum & Go has announced it will provide paid leave to employees affected by COVID-19
  • Core-Mark cancels all trade shows & events through April 30


Back to Punchh Insights

Industry News

March 27, 2020

  • Nation’s Restaurant News – Chipotle Mexican Grill gives 10% pay increase to hourly workers LINK
  • Nation’s Restaurant News – Research shows slowing sales growth at third-party marketplaces like Grubhub, DoorDash, Postmates, and Uber Eats as the coronavirus pandemic changes the way consumers spend LINK
  • Restaurant Business – Chef Thomas Keller files suit against his insurer in business interruption dispute LINK
  • Restaurant Business – 67,650 restaurant and bar jobs eliminated in NYC, survey finds LINK
  • Restaurant Business – Wendy’s breakfast was a success, and then coronavirus hit LINK
  • Restaurant Business – At Duck Donuts, coronavirus forces a shift in thinking LINK
  • QSR Magazine – Four Foods Offers Tips for Emerging Brands to Get Through Coronavirus LINK
  • QSR Magazine – Marco’s Pizza President Pens Open Letter to Customers LINK
  • QSR Magazine – Nékter Juice Bar Introduces ‘Take It and Make It’ Products LINK
  • Fast Casual – Webinar to offer guidance on controlling COVID-19 in food facilities LINK
  • Convenience Store News – 7-Eleven Waives Delivery Fees Through April 30 LINK
  • Convenience Store News – Thorntons Thanks Its Local Communities With Limited-Time Fuel Discount LINK
  • Convenience Store News – More C-store Industry Retailers Give Raises & Bonuses to Employees Amid COVID-19 Crisis LINK
  • Convenience Store Decisions – VERC Updates COVID-19 Response, Issues Bonuses and Pay Raises to All Employees LINK
  • Convenience Store Decisions – Mondelēz International Announces COVID-19 Actions LINK

March 26, 2020

SUMMARY: Restaurant companies continue to feel strain on their businesses as the COVID-19 pandemic continues to rapidly infect the US. Companies including McDonald’s are reporting limited menus, with the company pulling its all-day breakfast menu in order to simplify operations. Other companies such as Cheesecake Factory have informed their landlords they cannot pay their April rent and have closed a number of locations for the time being.

The U.S. Senate and the Trump administration have negotiated a $2 trillion stimulus package, which in part would help large and small restaurant companies deal with the coronavirus pandemic’s impact. The bill was approved late Wednesday in a 96-0 vote. It still requires approval of the U.S. House as well as the President’s signature, which will likely come later this week.

Additionally, the one-day Great American Takeout appeared to give the industry a sales boost and helped expand awareness as operators remain limited to takeout and delivery offerings.

  • New York Times – Would ‘Back to Normal’ Be Good Enough for Restaurants? LINK
  • Bloomberg – To Fight Virus Slump, Neighborhood Restaurants Turn Into Liquor Stores LINK
  • CNBC – McDonald’s is pulling its all-day breakfast menu as it limits options amid pandemic LINK
  • CNBC – Yum Brands suspends $2 billion buyback program, provides royalty grace period for franchisees LINK
  • Forbes – How COVID-19 Led To The Restaurant Industry Collapsing In Major U.S. Cities [Infographic] LINK
  • Business Insider – People are freaking out after Waffle House closes hundreds of restaurants LINK
  • Nation’s Restaurant News – Senate, administration negotiate $2 trillion stimulus bill LINK
  • Nation’s Restaurant News – Full-service same-store sales down an average 74%, Black Box says LINK
  • Nation’s Restaurant News – #TheGreatAmericanTakeout movement trends on social media as restaurants promote takeout during the coronavirus pandemic LINK
  • Nation’s Restaurant News – Great American Takeout boosts restaurant sales – at least for a day LINK
  • Nation’s Restaurant News – Here’s what your restaurant business insurance may (or may not) cover during the coronavirus pandemic LINK
  • Nation’s Restaurant News – McDonald’s and Subway announce free delivery as more U.S. states order residents to shelter in place LINK
  • Nation’s Restaurant News – COVID-19 outbreak forces Yum Brands to close 7,000 global restaurants LINK
  • Nation’s Restaurant News – Cracker Barrel will not continue to invest in Punch Bowl Social after the emerging brand was temporarily forced to close units and faces foreclosure due to coronavirus LINK
  • Nation’s Restaurant News – Golden Corral suspends company-owned buffets in wake of coronavirus LINK
  • Nation’s Restaurant News – Tech Tracker: Restaurant technology companies provide relief during coronavirus pandemic LINK
  • Nation’s Restaurant News – Chef Floyd Cardoz — owner of Tabla, Bombay Bread Bar — has died of novel coronavirus LINK
  • Restaurant Business – Restaurants Get No Relief From Business Interruption Insurance LINK
  • Restaurant Business – Restaurants are Projected to Have Their Worst Year on Record LINK
  • Restaurant Business – How Restaurant Operators are Coping with the Coronavirus Shutdown LINK
  • QSR Magazine – Coronavirus Hope No. 1 for Restaurants: Keep Staff Employed LINK
  • QSR Web – Yelp findings show consumer interests in pandemic-stricken US LINK
  • Fast Casual – Is the government’s boost enough to save the restaurant industry? LINK
  • Fast Casual – U.S. on same COVID-19 path as China, says Starbucks chief LINK
  • Convenience Store News – Giant Eagle’s GetGo Stores Adding Plexiglass Dividers at Checkout LINK
  • Convenience Store Decisions – Fresh Del Monte Produce Assures Total Access to Fresh Fruits and Vegetables Amid COVID-19 LINK
  • Convenience Store Decisions – Kum & Go Looks to its Values During COVID-19 LINK
  • Convenience Store Decisions – C-Stores Increase Wages Amid COVID-19 LINK
  • CSP Magazine – Wawa Donates $30,000 to Food Banks for COVID-19 Relief LINK
  • CSP Magazine – NCA Cancels Sweets & Snacks Expo Due to COVID-19 Concerns LINK

March 25, 2020

SUMMARY: Restaurant brands are continuing to feel the effects of COVID-19 on their business and workforce. In order to protect restaurant employees during these unprecedented times, federal law recently passed the Families First Coronavirus Response Act which aims to protect employees through sick leave and, in most cases, leave to take care of children.
The law stipulates that starting April 2, any workers subject to quarantine or isolation due to COVID-19, as well as patients experiencing symptoms and awaiting diagnosis, must be paid their regular pay up to $511 per day, up to a total of $5,110.

The National Restaurant Association also took a significant step to mitigate risk the spread of COVID-19 by cancelling its 2020 Show which was scheduled to take place in May.

  • CNBC – Starbucks CEO: Our experience tracking coronavirus in China shows US on ‘very similar’ path LINK
  • CBS News – Restaurant industry struggles with closures and layoffs due to coronavirus: “This was their livelihood” LINK
  • Business Insider – Food delivery unicorn Deliveroo warns ‘confusion’ about coronavirus transmission is hurting restaurant orders: Sky LINK
  • Nation’s Restaurant News – Federal law mandates new paid leave requirements for restaurant workers affected by coronavirus LINK
  • Nation’s Restaurant News – National Restaurant Association cancels 2020 show LINK
  • Nation’s Restaurant News – Communicating during the coronavirus crisis—experts suggest looking to the future LINK
  • Convenience Store News – Gas Prices in 29 States Drop Below $2 a Gallon LINK
  • Convenience Store News – Exclusive Research Shows Coronavirus Pandemic Is Driving Grocery Shoppers to Convenience Stores LINK
  • Convenience Store Decisions – Crisis Dining Data Could Favor C-Stores LINK
  • Convenience Store Decisions – Pilot Company Thanks Employees for Their Dedication During COVID-19 LINK
  • CSP Magazine – First Look at COVID-19’s Effect on C-Store Sales LINK
  • New York Times – Restaurant Workers Get a Final Paycheck and a Meal From Their Peers LINK
  • New York Times – Will We Have an America Without Restaurants? LINK
  • Bloomberg – U.S. Retailers Plan to Stop Paying Rent to Offset Virus Closures LINK
  • Nation’s Restaurant News – CraftWorks Holdings, parent of Logan’s Roadhouse, names Marc Buehler as new CEO and closes 338 restaurants due to COVID-19 crisis LINK
  • Nation’s Restaurant News – Luby’s suspends more cafeteria, Fuddruckers operations LINK
  • Restaurant Business – Battered restaurant shares find some life as stocks soar LINK
  • QSR Magazine – Moe’s Southwest Grill Now Offering Taco Kits Perfect for Families LINK
  • QSR Magazine – Smoothie King Offering Free Immune Support Enhancers, Kid’s Smoothies During COVID-19 LINK
  • QSR Magazine – Insomnia Cookies Unveils Red Cross Donation Week LINK
  • CSP Magazine – Retail Groups Request Delay of EMV Deadline LINK
  • CSP Magazine – Circle K Navigates COVID-19, M&A LINK

March 24, 2020

SUMMARY: Restaurants are continuing their efforts to promote takeout and delivery services. Today, a coalition of restaurants joined together in asking Americans to participate in The Great American Takeout as a way to support the restaurant community following the loss of dine-in options. The coalition is encouraging people to order at least one delivery or pick-up meal today to show support for the struggling restaurant community and share photos on social media tagged with #TheGreatAmericanTakeout.

Despite business struggles, some restaurant companies are temporarily increasing the pay of its workers to help those navigate the pandemic, including American coffee company and coffeehouse chain, Starbucks.

  • Bloomberg –Restaurant Workers Among Hardest Hit by Coronavirus LINK
  • CNBC –Le Bernardin chef Eric Ripert on how coronavirus is affecting the restaurant industry LINK
  • Nation’s Restaurant News– Casual dining chains face difficult choices: temporarily close and layoff hundreds or bet on curbside pickup to survive LINK
  • Nation’s Restaurant News– Starbucks implements $3 pay raise for all working employees during coronavirus crisis LINK
  • Nation’s Restaurant News– DoorDash launches #openfordelivery, collaborates with rival third-party apps like Grubhub and Uber Eats LINK
  • Nation’s Restaurant News– Cheesecake Factory says off-premise model lets it ‘operate sustainably’ LINK
  • QSR Magazine– Pizza Hut Has 30,000 Open Positions Nationwide LINK
  • QSR Magazine– Panera to Offer Free Delivery, Contactless Options During COVID-19 Crisis LINK
  • Restaurant Business– Cheesecake Factory says it’s making it through off-premise LINK
  • PYMNTS– The Potential Of Restaurant Delivery Amid The Coronavirus LINK
  • PYMNTS– Deep Dive: Why Technology-Forward Restaurants Are Adopting Digital POS, Menu Management Software LINK
  • Convenience Store News– C-store Retailers Hiring Thousands to Serve Customers During COVID-19 Crisis LINK
  • Convenience Store News– Convenience Store Chains Support Workers With Raises, Bonuses & Paid Time Off LINK
  • Convenience Store Decisions– goPuff Launches Health Care Support Initiative LINK
  • Convenience Store Decisions– Love’s Provides Pay Increases, Bonuses to Hourly Employees During COVID-19 LINK
  • CSP Magazine– Coronavirus Drives Purchases of Snack Foods LINK
  • CSP Magazine– 8 C-Store Chains With Coronavirus-Related Hiring Initiatives LINK

March 23, 2020

  • Forbes– Bars, Restaurants Tackle Coronavirus Closings With To-Go Drinks And Bottled Cocktails LINK
  • NPR– Closed All At Once: Restaurant Industry Faces Collapse LINK
  • INC – A Small Italian Restaurant Decided To Offer Takeout. Then It Did Something Truly, Unexpectedly Thoughtful LINK
  • Nation’s Restaurant News– Restaurants ask consumers to join #TheGreatAmericanTakeout amid coronavirus fallout LINK
  • Restaurant Business– Coalition of restaurant chains urge more takeout LINK
  • Restaurant Business– Vapiano says coronavirus might push it into bankruptcy LINK
  • CSP Magazine– NACS Announces Details of 2020 State of the Industry Summit Virtual Experience LINK
  • Japan Times– Pandemic boosted convenience store sales in February LINK
  • The New York Times– A Boom Time for the Bean Industry LINK
  • The New York Times– José Andrés: We Have a Food Crisis Unfolding Out of Sight LINK
  • Bloomberg– Australia Closes Pubs, Restaurants, Casinos as Infections Soar LINK
  • FOX Business– Domino’s hiring 10,000 employees amid coronavirus demand surge LINK
  • ABC News– Virtual tip jars are helping workers in one of the hardest hit industries in the country LINK

March 22,  2020

SUMMARY: More and more restaurants are taking comprehensive steps in attempts to “flatten the curve” in regards to the spread of COVID-19. As the number of chains shuttering their doors increases, so too do the efforts of restaurant companies and delivery services to promote takeout, drive-thru and delivery in order to keep customers well-fed without requiring them to leave their homes.

Despite business struggles, restaurant companies are promoting new initiatives and announcing new services that preach the importance of uniting together in order to combat the spread of the COVID-19 virus. MOOYAH announced a deep cleaning event in which they hope restaurants around the nation will join them in top-to-bottom cleaning and disinfecting of their facilities.

Additionally, food delivery services such as DoorDash have been heavily promoting the importance allowing restaurants to provide delivery in order to ensure that they are still able to operate in a situation where customers are no longer able or allowed to enter their buildings. Lyft, a ridesharing app, has even announced plans to begin delivering food as well as medical supplies to people in need, serving as the latest highlight in regards to some of the pivots restaurants and apps have been required to employ as they navigate the pandemic situation.

  • Reuters– BRIEF-Mcdonald’s Canada To Close Dining Rooms, Stop Take-Out Service LINK
  • Bloomberg– Is Delivery Still OK? The Ethics of Shopping in a Pandemic LINK
  • Bloomberg– Restaurant Suppliers Are Stuck With Tons of Unsold Food LINK
  • CNBC– NYC restaurants face mass layoffs as coronavirus cripples economic life: ‘This is a crushing blow’ LINK
  • Forbes– Bars, Restaurants Tackle Coronavirus Closings With To-Go Drinks And Bottled Cocktails LINK
  • Business Insider– These 4 stunning charts show just how quickly the coronavirus outbreak decimated key US industries – and pushed the economy to the brink of recession LINK
  • NBC News– Food delivery workers are coronavirus first responders — here’s how you can repay us LINK
  • Huffington Post– Elizabeth Warren Calls Out Walmart, Amazon And McDonald’s Over Sick Leave LINK
  • New York Post–  Restaurateur gives tips on helping coronavirus-hit industry LINK
  • Vox– How not to be a jerk while ordering groceries during a pandemic LINK
  • NPR– As Restaurants Across The Country Close Their Doors, Deliveries Pick Up LINK
  • TechCrunch– Lyft to offer medical supply and meal delivery during coronavirus pandemic LINK
  • Restaurant Business– DoorDash launches comprehensive campaign to promote restaurant delivery LINK
  • Restaurant Business– Parent of Logan’s and Old Chicago ‘mothballs’ all 261 of its restaurants LINK
  • Restaurant News– Noodles & Company Leveraging Expanded Delivery and To-Go Service Options in Response to COVID-19 LINK

March 21, 2020

  • Nation’s Restaurant News – Starbucks closes cafes, limits orders to delivery and drive-thru LINK

March 20, 2020

SUMMARY: Media coverage continues to highlight the coronavirus (COVID-19) pandemic’s impact on the restaurant industry, with city and state-wide restaurant and bar closures still a topic of focus. Restaurant companies continue to also distribute customer letters providing business updates in light of COVID-19.

On Thursday, the International Foodservice Distributors Association (IFDA) and FMI-Food Industry Association announced an ad-hoc partnership driven by widespread consumer needs. The partnership is a matching program that connects foodservice distributors that have excess capacity (products, transportation services, warehousing services) to assist food retailers and wholesalers that require additional resources to fulfill needs at grocery stores that are experiencing skyrocketing demand.

Domino’s has announced it will hire 10,000 employees amid an influx of orders as a result of COVID-19, with a number of other restaurant companies offering delivery and takeout and discounts as well as companies including Dunkin’ and Panda Express announcing contributions to health and hunger relief foundations. Papa John’s CEO commented on CNBC yesterday that the company is hiring.

On a national scale, restaurant operators are uniting to demand tax relief and new rules from the government as they continue to face a large decrease in traffic and sales. Public restaurant company stocks also continue to slump.

  • Bloomberg– To Save Restaurants, Chefs and Former Financiers Ask for Tax Relief, New Rules LINK
  • Bloomberg– Starbucks Says Virus Plan From China Will Work in U.S., Too LINK
  • Bloomberg– Burger King Parent Restaurant Brands Is Equipped to Meet Demand, CEO Says LINK
  • CNBC– Restaurant industry estimates $225 billion in coronavirus-related losses LINK
  • CNBC– Papa John’s CEO: We are hiring right now, implementing contactless delivery LINK
  • CNBC– Grubhub CEO: We are helping local, independent restaurants during coronavirus pandemic LINK
  • Forbes– Chefs Launch Petition To Save Restaurants During Coronavirus, With Help From Alice Waters, Reem Assil And More LINK
  • Forbes– The Restaurant Industry Needs A Coronavirus Bailout. Will They Get It? LINK
  • Forbes– Grubhub $100 Million Relief Effort Isn’t What It Seems, Restaurant Owners Say LINK
  • Eater– The Livelihoods of Food-Service Workers Are Completely Uncertain LINK
  • Food & Wine– Local and Nationwide Movements Mobilize to Save the Restaurant Industry LINK
  • Nation’s Restaurant News– Restaurant chains closing or moving to off-premise in light of coronavirus LINK
  • Nation’s Restaurant News– How restaurants are stepping up to help their communities during the coronavirus pandemic, from providing toilet paper to meal kits LINK
  • Nation’s Restaurant News– Visits to quick-service restaurants up 11% nationally since COVID-19 outbreak LINK
  • Nation’s Restaurant News– What third-party delivery marketplaces are doing, and not doing, for restaurants during the coronavirus pandemic LINK
  • Nation’s Restaurant News– Darden Restaurants Inc. sees 60% decline in SSS this week because of coronavirus LINK
  • Nation’s Restaurant News– In-N-Out closes dining rooms but unlike its rivals, the chain doesn’t offer delivery for social distancing burger fans LINK
  • Nation’s Restaurant News– Cameron Mitchell Restaurants temporarily closes all restaurants, furloughs 4,500 LINK
  • Nation’s Restaurant News– Domino’s Pizza hiring 10,000 workers to meet delivery demand during coronavirus crisis LINK
  • Restaurant Business– The Coronavirus Takes Out Eatertainment Chains LINK
  • Restaurant Business– Subway Works to Keep Its Franchisees Afloat LINK
  • QSR Magazine– Groups Launch Partnership to Ensure Sufficient Food Supply LINK
  • QSR Magazine– Just Salad Delivering Meals to NYC Students LINK
  • QSR Web– Adapting to the new normal: Vendors offer free services to restaurant operators LINK
  • Fast Casual– Some COVID-19 aid for foodservice now a reality, more coming LINK
  • Convenience Store Decisions– Kwik Trip Waives Delivery Fees Amid Health Emergency LINK
  • Convenience Store Decisions– Dash In Prioritizes People During COVID-19 LINK
  • Convenience Store Decisions– COVID-19 Update From NAG, YEO and C-Store Decisions LINK
  • CSP Magazine– Convenience-Store Suppliers React to COVID-19 LINK
  • Wall Street Journal – The Gig Economy to the Rescue LINK
  • Wall Street Journal – Starbucks Seeks to Reassure Investors LINK
  • Wall Street Journal – Olive Garden’s Owner Reports Sales Plunge as Coronavirus Spreads LINK
  • Wall Street Journal – Impossible Foods CEO on Running a $4 Billion Startup From Children’s Bedroom LINK
  • New York Times – To Stay Afloat, the Restaurant Business Clings to ‘Contactless Delivery’ LINK

March 19, 2020

SUMMARY: Large, national chains including KFC and Qdoba are temporarily shutting down dine-in and are altering service to takeout and delivery options. Following suit, a number of smaller chains such as Tijuana Flats, Duck Donuts, and Pieology have suspended dine-in. COVID-19 is proving to have a devastating impact outside of just restaurant sales as well. On March 18, the National Restaurant Association penned a letter to the President seeking a $145 billion recovery fund from the government as the trade association forecasts sales declines of $225 billion over the next three months and a loss of 5 to 7 million jobs due to COVID-19. A coronavirus emergency aid package that will extend paid sick and family leave to U.S. workers was passed by the Senate on Wednesday and is moving to the President’s desk for his signature. Danny Meyer’s Union Square Hospitality is already experiencing the impact of COVID-19 announced the layoff of 2,000 employees (80%) from its workforce. Technology providers such as Grubhub, Seamless, and Resy are encouraging customers to order from their favorite restaurants in order to soften these detrimental effects COVID-19 is expected to have.

  • CNBC – Yum! Brands CEO David Gibbs on the scope of the coronavirus crisis for food service industry. LINK
  • Nation’s Restaurant News – Senate approves paid sick and family leave extension in coronavirus emergency aid package. LINK
  • Nation’s Restaurant News – National Restaurant Association sends restaurant industry recovery and relief proposal to White House, projects economic impact of at least $225 billion and 5-7 million job losses. LINK
  • Nation’s Restaurant News – Restaurant traffic was deteriorating before coronavirus closures. LINK
  • Nation’s Restaurant News – Here are the current temporary restrictions imposed on bars and restaurants to stem the spread of coronavirus. LINK
  • Nation’s Restaurant News – Coronavirus: Chipotle Mexican Grill expands free delivery with new Uber Eats partnership. LINK
  • Nation’s Restaurant News – Chipotle Mexican Grill aims to reach customers quarantined during coronavirus pandemic through Instagram live with celebrities, musicians. LINK
  • Nation’s Restaurant News – KFC closes dining rooms amid coronavirus pandemic. LINK
  • QSR Magazine – Amid Outbreak, Some Brands Rush to Support Employees. LINK
  • QSR Magazine – Qdoba Suspends Dine-In Services Nationwide. LINK
  • QSR Magazine – DoorDash Wants to Generate $200M in Additional Sales for Restaurants. LINK
  • QSR Magazine – Muscle Maker Grill Now Offering Free Immunity Boosters. LINK
  • QSR Magazine – Tijuana Flats Shuts Down Dining Rooms, Starts Closing at 8 P.M. LINK
  • QSR Magazine – Duck Donuts Shifts to Delivery and Take-Out Only. LINK
  • QSR Magazine – DiBella’s Subs Launches Community Support Plan. LINK
  • QSR Magazine – Pieology Pizza Unveils Free Delivery Deal. LINK
  • QSR Web – Sales falling at 70% of US restaurants. LINK
  • QSR Web – FDA hosting food stakeholder call-in this afternoon. LINK
  • WCBV – Foundation launched to help those in restaurant industry affected by closures. LINK
  • Convenience Store News – Truckstops & Travel Plazas Remain Open to Serve the Need of Truckers Transporting Goods LINK
  • Convenience Store News – C-stores Cease Self-Serve Food & Beverages Due to Coronavirus LINK
  • Convenience Store Decisions – Clark’s Pump-N-Shop Adapts to COVID-19 LINK
  • Convenience Store Decisions – 7-Eleven Offers ‘Contactless’ Delivery Option As Part of COVID-19 Response LINK
  • NACS – C-Stores Adjust Foodservice in Face of COVID-19 LINK
  • CSP Magazine – How One Retailer Is Coping With Coronavirus Constraints LINK
  • Wall Street Journal – Strong Restaurant Chains May Feast After Coronavirus Famine. LINK
  • Wall Street Journal – Grocery Delivery Strains to Meet Voracious Demand. LINK
  • New York Times – Danny Meyer’s Restaurant Group Lays Off 2,000 Workers. LINK
  • CNBC – Restaurant industry asks for $145 billion recovery fund from the government. LINK
  • CNBC – At least 15 states closing restaurants to dine-in service. LINK

March 18, 2020

  • Wall Street Journal – New York Restaurants Hope ‘Bond Offering’ Will Save Businesses. LINK
  • Bloomberg – Burger King to Give Away Kid’s Meals as U.S. Schools Shut Down. LINK
  • Bloomberg – Blue Apron Soars as Cities Curtail Restaurants, Shoppers Panic. LINK
  • Bloomberg – Restaurant Closures May Cost 7.4 Million Jobs, Report Says. LINK
  • CNBC – Trump spoke with restaurant company CEOs about coronavirus response. LINK
  • Business Insider – ‘We have the ability to help feed America’: The CEO of Burger King’s and Popeyes’parent company is working to convince Trump that fast food is crucial in the coronavirus outbreak. LINK
  • EATER – Restaurants Can Now Sell Booze for Takeout and Delivery — but Only With Food, SLA Says LINK
  • Nation’s Restaurant News – McDonald’s closing dining rooms, shifting to drive-thru, carryout, delivery at company stores. LINK
  • Nation’s Restaurant News – Chipotle Mexican Grill joins fray of chains closing dine-in operations to limit spread of coronavirus. LINK
  • Nation’s Restaurant News – Dunkin’ moves to limited service and removes tables and chairs from its over 8,500 stores in the U.S. LINK

March 17, 2020

  • Wall Street Journal – McDonald’s Closes Dining Rooms in Response to Coronavirus LINK
  • New York Times – A Frantic Few Days for Restaurants Is Only the Beginning LINK
  • Bloomberg – Trump Shifts Tone on Virus, Warning Americans: ‘It’s Bad’ LINK
  • Bloomberg – U.S. Restaurant Diners Disappear With Virus’s Social Distancing LINK
  • CNBC – Coronavirus outbreak prompts growing number of states to ban dining in at restaurants LINK
  • CNN – Los Angeles puts restrictions on restaurant service, dine-in not allowed LINK
  • Fortune – New York, New Jersey, and Connecticut shut down restaurants as pandemic spreads LINK
  • Forbes – As Coronavirus Rocks The Travel And Restaurant Industry, What Should A Critic Do To Help? LINK
  • Fast Company – U.S. Starbucks employees can now get up to 20 free therapy sessions LINK
  • CBS News – Panic buying during coronavirus outbreak puts others “at risk,” food industry expert warns LINK
  • The Spoon – Here’s How Coronavirus Could Change Food Tech Accelerators in the Future LINK
  • Nation’s Restaurant News – Uber Eats offers relief to restaurants including daily payouts LINK
  • Nation’s Restaurant News – Domino’s launches custom contactless delivery during coronavirus crisis LINK
  • Nation’s Restaurant News – &Pizza is offering free pizza, expanded sick leave and wage increases for employees in response to coronavirus crisis LINK
  • Nation’s Restaurant News – Federal coronavirus guidelines urge Americans to avoid restaurants, bars LINK
  • Nation’s Restaurant News – Restaurant companies warn investors amid coronavirus rout LINK
  • Nation’s Restaurant News – Here are the current temporary restrictions imposed on bars and restaurants to stem the spread of coronavirus LINK
  • Restaurant Business – Independent Operators Demand Government Action to keep Their Business Alive LINK
  • Restaurant Business – Restaurant stocks crash again as fears over dine-in closures mount LINK
  • Restaurant Business – White House eyes nationwide curfew: Report LINK
  • Convenience Store News – What Precautions Are C-store Retailers Taking for COVID-19 Coronavirus? LINK
  • Convenience Store News – C-stores Remain Committed to Meeting Customer Needs Amid Coronavirus LINK
  • Convenience Store Decisions – Stewart’s Shops Outlines COVID-19 Safety Measures LINK
  • Convenience Store Decisions – Sheetz, Kum & Go Provide Paid Leave to Employees Affected by COVID-19 LINK
  • NACS – Convenience Retailers Share COVID-19 Plans LINK
  • CSP Magazine – How More C-Store Retailers Are Fighting COVID-19 LINK

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